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Improving staff effectiveness in human service settings : organizational behavior management approaches

Author: Lee W Frederiksen; Anne W Riley
Publisher: New York : Haworth Press, ©1984.
Edition/Format:   Print book : EnglishView all editions and formats
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Document Type: Book
All Authors / Contributors: Lee W Frederiksen; Anne W Riley
ISBN: 0866562826 9780866562829
OCLC Number: 10429755
Notes: "Has also been published as Journal of organizational behavior management, volume 5, numbers 3/4, fall/winter 1983"--Title page verso.
Description: xiii, 195 pages : illustrations ; 23 cm
Contents: Contents Introduction Section I: A Perspective Organizational Behavior Management in Human Service Settings: Problems and Prospects Section II: Developing Approaches to Effectiveness An Organizational Behavior Management Approach to Quality Assurance in a Community Mental Health Center Process Versus Outcome Feedback and Goal Setting in a Human Service Organization Application of a Personalized System of Instruction to a Large, Personnel Training Program Section III: Applications Description and Evaluation of an Approach to Implementing Programs in Organizational Settings A Case Study in the Programming and Maintenance of Institutional Change Changing Patterns of Residential Care: A Case Study of Administrative and Program Changes A Case Study Examining the Effectiveness and Cost of Incentive Programs to Reduce Staff Absenteeism in a Preschool Author Index
Responsibility: Lee W. Frederiksen and Anne W. Riley, editors.
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