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The integrated PDCA approach to continuous improvement : lessons form the Second International Executive Study Tour on Total Quality Management

Author: Catharine G Johnston; Mark J Daniel
Publisher: Ottawa, Ont. : Conference Board of Canada, ©1993.
Series: Report (Conference Board of Canada), 101-93.
Edition/Format:   Print book : EnglishView all editions and formats
Summary:
From Highlights: - Standing still is not sufficient for continued competitiveness. - The "continuous" part of continuous improvement is elusive. - Customers' concerns must drive improvement efforts. - Breakthroughs are achieved by an integrated improvement system. - The implementation of a management system that ensures continuous improvement is one of the primary responsibilities of an organization's leaders.
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Document Type: Book
All Authors / Contributors: Catharine G Johnston; Mark J Daniel
ISBN: 088763236X 9780887632365
OCLC Number: 28744186
Notes: Cover title.
Description: xi, 40 pages : illustrations ; 28 cm.
Series Title: Report (Conference Board of Canada), 101-93.
Responsibility: by Catharine G. Johnston and Mark J. Daniel.

Abstract:

From Highlights: - Standing still is not sufficient for continued competitiveness. - The "continuous" part of continuous improvement is elusive. - Customers' concerns must drive improvement efforts. - Breakthroughs are achieved by an integrated improvement system. - The implementation of a management system that ensures continuous improvement is one of the primary responsibilities of an organization's leaders.

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