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The Internet in the workplace : how new technology is transforming work

Author: Patricia M Wallace
Publisher: Cambridge ; New York : Cambridge University Press, 2004.
Edition/Format:   Print book : EnglishView all editions and formats
Summary:
The capabilities offered by netcentric technologies might seem to eliminate the need for physical workplace altogether, but the workplace remains, partly because the virtual, and in fact, the physical appearance of a typical office looks about the same. Nevertheless, the psychological characteristics of the workplace have changed considerably. Workers, from the mail room clerk to the CEO, are learning new skills -  Read more...
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Material Type: Internet resource
Document Type: Book, Internet Resource
All Authors / Contributors: Patricia M Wallace
ISBN: 0521809312 9780521809313 9781107460119 1107460115
OCLC Number: 52494399
Description: xiii, 301 pages : illustrations ; 24 cm
Contents: 1. The Internet transforms the workplace --
Internet in the workplace : a brief tour --
The context of change : the evolving netcentric economy --
Information asymmetries --
Disintermediation along the value chain --
The disintermediated fight back --
Extreme disintermediation : the case of digital products --
Business models, strategies, and industry competition --
The workplace in the middle --
2. The netcentric technologies emerge --
Waves of technological transformation --
The Internet at the core : design principles --
Technologies at the edge --
Security and netcentric technologies --
Swimming inside the netcentric wave --
3. Work, nonwork, and fuzzy lines between them --
Are we working more? --
Why are some people working longer hours? --
Netcentric technologies and the anytime/anywhere workplace --
4. Business communication --
From sender to recipient and back --
The range of new choices --
Describing the communication channels --
Attitudes about new media --
Email : a case study --
Business communication across cultures --
Instant messages in the workplace --
Extending netiquette --
5. Leadership in the Internet age --
Leadership under the microscope --
Leadership styles in the Internet era --
New challenges for Internet-age leaders --
Leaders of the future --
6. Knowledge management --
The origins of knowledge management --
What is knowledge? --
Creating information and explicit knowledge for the organization : pre-Internet --
Post-Internet knowledge management --
Knowledge discovery and data mining --
Knowledge management practices and projects --
The knowledge management hype cycle --
Social and psychological factors in knowledge management --
The future of knowledge management --
7. Virtual teams and computer-supported cooperative work --
Technology support for teamwork --
Expanding the radius of collaboration for teamwork --
The context of teamwork --
Group dynamics in virtual teams --
Group dynamics for problem solving and decision making --
The performance of actual virtual teams --
What will make virtual teams more effective? --
Tomorrow's virtual team --
8. E-learning --
E-learning : a virtual tour --
Defining the terms --
Advantages of e-learning programs --
How effective is e-learning? --
The challenges of e-learning --
Is less more? --
9. Workplace surveillance and privacy --
How are employees being monitored? --
Why monitor the workplace? --
Concerns about productivity --
Electronic performance monitoring --
The Internet and disinhibition --
Developing and implementing monitoring programs --
Workplace privacy : an oxymoron? --
10. The changing context of employment --
Employment trends and technology --
Changing employee-employer relationships --
Challenges in managing new employment relationships --
Changing organizational forms --
The volunteer organization --
11. The netcentric workplace : future trends --
The Internet and productivity --
Transforming the economy, old and new --
Offices of the future --
The Internet in the workplace : a SWOT analysis --
A social dilemma --
Extending the sphere.
Responsibility: Patricia Wallace.
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Abstract:

Though many books have examined the net's importance for business leaders and strategists, Wallace focuses on the ways in which netcentric technologies have transformed the workplace itself.  Read more...

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"[P]rovides fascinating insights into how we view our role in society and our work. This book is worth a read." Online "Wallace has developed expertise on the links between technology and human Read more...

 
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