Interviewing Users : how to uncover compelling insights (Book, 2013) [WorldCat.org]
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Interviewing Users : how to uncover compelling insights
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Interviewing Users : how to uncover compelling insights

Author: Steve Portigal
Publisher: Brooklyn, NY : Rosenfeld Media, ©2013.
Edition/Format:   Print book : EnglishView all editions and formats
Summary:
Interviewing is a foundational user research tool that people assume they already possess. Everyone can ask questions, right? Unfortunately, that's not the case. Interviewing Users provides invaluable interviewing techniques and tools that enable you to conduct informative interviews with anyone. You'll move from simply gathering data to uncovering powerful insights about people.
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Details

Document Type: Book
All Authors / Contributors: Steve Portigal
ISBN: 193382011X 9781933820118
OCLC Number: 884930577
Description: XV, 158 Seiten : Illustrationen, Diagramme
Contents: The importance of interviewing in design --
A framework for interviewing --
Getting ready to conduct your interviews --
More than just asking questions --
Key stages of the interview --
How to ask questions --
Documenting the interview --
Optimizing the interview --
Making an impact with your research.
Responsibility: Steve Portigal.

Abstract:

Interviewing is a foundational user research tool that people assume they already possess. Everyone can ask questions, right? Unfortunately, that's not the case. Interviewing Users provides invaluable interviewing techniques and tools that enable you to conduct informative interviews with anyone. You'll move from simply gathering data to uncovering powerful insights about people.

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