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IT tools for the business when the business is IT : selecting and implementing IT service management tools

Author: Robert Falkowitz; IT Service Management Forum.
Publisher: London : Stationery Office, 2011.
Edition/Format:   Print book : Government publication : EnglishView all editions and formats
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Material Type: Government publication
Document Type: Book
All Authors / Contributors: Robert Falkowitz; IT Service Management Forum.
ISBN: 9780117069039 0117069035
OCLC Number: 756595517
Description: 446 pages : color illustrations ; 24 cm
Responsibility: Robert Falkowitz.

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