skip to content
The law of consumer redress in an evolving digital market : upgrading from alternative to online dispute resolution Preview this item
ClosePreview this item
Checking...

The law of consumer redress in an evolving digital market : upgrading from alternative to online dispute resolution

Author: Pablo Cortés
Publisher: Cambridge : Cambridge University Press, 2018.
Edition/Format:   eBook : Document : EnglishView all editions and formats
Summary:
This book advances the emerging of a new sub-field of study, the law of consumer redress, which encompasses the various dispute resolution processes for consumers, their regulations, and best practices. The book argues that the institutionalisation of alternative dispute resolution (ADR) bodies are expanding their functions beyond dispute resolution, as they are increasingly providing a public service for consumers  Read more...
Rating:

(not yet rated) 0 with reviews - Be the first.

Subjects
More like this

Find a copy online

Links to this item

Find a copy in the library

&AllPage.SpinnerRetrieving; Finding libraries that hold this item...

Details

Genre/Form: Electronic books
Additional Physical Format: Print version:
Material Type: Document, Internet resource
Document Type: Internet Resource, Computer File
All Authors / Contributors: Pablo Cortés
ISBN: 9781139940900 1139940902 9781108548069 1108548067
OCLC Number: 1028756406
Notes: Title from publisher's bibliographic system (viewed on 18 Sep 2017).
Description: 1 online resource (xiii, 313 pages)
Contents: 1. Consumer redress: from public enforcement to alternative dispute resolution --
2. Upgrading from alternative to online dispute resolution --
3. Judicial redress for consumer disputes: the need for collaboration between courts and extrajudicial scheme --
4. Out of court consumer redress: the European law on ADR and the re-design of the ODR platform --
5. Consumer ADR in three radically different jurisdictions --
Italy, Spain and the UK --
6. Pursuing global consensus on consumer redress: the UNCITRAL technical notes for online dispute resolution --
7. Voluntariness as the Achilles' heel of ADR: the case for incentives and mandatory redress schemes --
8. Dispute system design features of effective consumer redress models.
Responsibility: Pablo Cortés, University of Leicester.

Abstract:

Examining the recent legal changes in consumer dispute resolution methods, this book focuses on alternative dispute resolution methods such as ombudsman and mediation schemes, and also explores other  Read more...

Reviews

User-contributed reviews
Retrieving GoodReads reviews...
Retrieving DOGObooks reviews...

Tags

Be the first.
Confirm this request

You may have already requested this item. Please select Ok if you would like to proceed with this request anyway.

Linked Data


Primary Entity

<http://www.worldcat.org/oclc/1028756406> # The law of consumer redress in an evolving digital market : upgrading from alternative to online dispute resolution
    a schema:CreativeWork, schema:Book, schema:MediaObject ;
    library:oclcnum "1028756406" ;
    library:placeOfPublication <http://id.loc.gov/vocabulary/countries/enk> ;
    schema:about <http://dewey.info/class/343.081/e23/> ;
    schema:about <http://id.loc.gov/authorities/classification/K2400> ;
    schema:about <http://experiment.worldcat.org/entity/work/data/4236770548#Topic/consumer_protection_law_and_legislation> ; # Consumer protection--Law and legislation
    schema:about <http://experiment.worldcat.org/entity/work/data/4236770548#Topic/online_dispute_resolution> ; # Online dispute resolution
    schema:author <http://experiment.worldcat.org/entity/work/data/4236770548#Person/cortes_pablo> ; # Pablo Cortés
    schema:bookFormat schema:EBook ;
    schema:datePublished "2018" ;
    schema:description "1. Consumer redress: from public enforcement to alternative dispute resolution -- 2. Upgrading from alternative to online dispute resolution -- 3. Judicial redress for consumer disputes: the need for collaboration between courts and extrajudicial scheme -- 4. Out of court consumer redress: the European law on ADR and the re-design of the ODR platform -- 5. Consumer ADR in three radically different jurisdictions -- Italy, Spain and the UK -- 6. Pursuing global consensus on consumer redress: the UNCITRAL technical notes for online dispute resolution -- 7. Voluntariness as the Achilles' heel of ADR: the case for incentives and mandatory redress schemes -- 8. Dispute system design features of effective consumer redress models."@en ;
    schema:description "This book advances the emerging of a new sub-field of study, the law of consumer redress, which encompasses the various dispute resolution processes for consumers, their regulations, and best practices. The book argues that the institutionalisation of alternative dispute resolution (ADR) bodies are expanding their functions beyond dispute resolution, as they are increasingly providing a public service for consumers that complements, and often replaces, the role of the courts. Although the book focuses on ADR, it also analyses other redress methods, including public enforcement, court adjudication and business internal complaints systems. It proposes a more efficient rationalisation of certified redress bodies, which should be better co-ordinated and accessible through technological means. Accordingly, the book calls for greater integration amongst redress methods and offers recommendations to improve their process design to ensure that, inter alia, traders are encouraged to participate in redress schemes, settle early meritorious claims and comply with outcomes."@en ;
    schema:exampleOfWork <http://worldcat.org/entity/work/id/4236770548> ;
    schema:genre "Electronic books"@en ;
    schema:inLanguage "en" ;
    schema:isSimilarTo <http://worldcat.org/entity/work/data/4236770548#CreativeWork/> ;
    schema:name "The law of consumer redress in an evolving digital market : upgrading from alternative to online dispute resolution"@en ;
    schema:productID "1028756406" ;
    schema:url <https://doi.org/10.1017/9781139940900> ;
    schema:url <https://0-www.cambridge.org.catalogue.libraries.london.ac.uk/core/product/identifier/9781139940900/type/BOOK> ;
    schema:url <http://0-doi.org.pugwash.lib.warwick.ac.uk/10.1017/9781139940900> ;
    schema:url <http://www.myilibrary.com?id=1042157> ;
    schema:workExample <http://worldcat.org/isbn/9781108548069> ;
    schema:workExample <http://worldcat.org/isbn/9781139940900> ;
    wdrs:describedby <http://www.worldcat.org/title/-/oclc/1028756406> ;
    .


Related Entities

<http://0-doi.org.pugwash.lib.warwick.ac.uk/10.1017/9781139940900>
    rdfs:comment "Connect to Cambridge e-book" ;
    .

<http://experiment.worldcat.org/entity/work/data/4236770548#Person/cortes_pablo> # Pablo Cortés
    a schema:Person ;
    schema:familyName "Cortés" ;
    schema:givenName "Pablo" ;
    schema:name "Pablo Cortés" ;
    .

<http://experiment.worldcat.org/entity/work/data/4236770548#Topic/consumer_protection_law_and_legislation> # Consumer protection--Law and legislation
    a schema:Intangible ;
    schema:name "Consumer protection--Law and legislation"@en ;
    .

<http://experiment.worldcat.org/entity/work/data/4236770548#Topic/online_dispute_resolution> # Online dispute resolution
    a schema:Intangible ;
    schema:name "Online dispute resolution"@en ;
    .

<http://worldcat.org/entity/work/data/4236770548#CreativeWork/>
    a schema:CreativeWork ;
    schema:description "Print version:" ;
    schema:isSimilarTo <http://www.worldcat.org/oclc/1028756406> ; # The law of consumer redress in an evolving digital market : upgrading from alternative to online dispute resolution
    .

<http://worldcat.org/isbn/9781108548069>
    a schema:ProductModel ;
    schema:isbn "1108548067" ;
    schema:isbn "9781108548069" ;
    .

<http://worldcat.org/isbn/9781139940900>
    a schema:ProductModel ;
    schema:isbn "1139940902" ;
    schema:isbn "9781139940900" ;
    .

<http://www.worldcat.org/title/-/oclc/1028756406>
    a genont:InformationResource, genont:ContentTypeGenericResource ;
    schema:about <http://www.worldcat.org/oclc/1028756406> ; # The law of consumer redress in an evolving digital market : upgrading from alternative to online dispute resolution
    schema:dateModified "2019-02-09" ;
    void:inDataset <http://purl.oclc.org/dataset/WorldCat> ;
    .

<https://0-www.cambridge.org.catalogue.libraries.london.ac.uk/core/product/identifier/9781139940900/type/BOOK>
    rdfs:comment "Access onsite at IALS {u2013} Cambridge Core Books Online" ;
    .

<https://doi.org/10.1017/9781139940900>
    rdfs:comment "Access provided by Berkeley Law Library." ;
    .


Content-negotiable representations

Close Window

Please sign in to WorldCat 

Don't have an account? You can easily create a free account.