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Leading the unleadable : how to manage mavericks, cynics, divas and other difficult people

Author: Alan Willett
Publisher: New York, NY : AMACOM, [2017]
Edition/Format:   eBook : Document : EnglishView all editions and formats
Summary:
Difficult people are the worst part of a manager's job. Willett teaches you a straight forward process that gently, yet effectively, improves behaviors by revealing a core truth: most people actually want to contribute results, not cause headaches. What sets great managers apart is how they turn their problem players into productive team players.
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Genre/Form: Electronic books
Additional Physical Format: Print version:
Leading the unleadable.
New York, NY : AMACOM, [2017]
(DLC) 2016017277
Material Type: Document, Internet resource
Document Type: Internet Resource, Computer File
All Authors / Contributors: Alan Willett
ISBN: 9780814437612 0814437613 0814437605 9780814437605
OCLC Number: 1058292220
Notes: Includes index.
Description: 1 online resource
Contents: Part 1. The call to exceptional leadership. The leadership crisis point ; Accept the call of exceptional leadership ; The mindset to lead the unleadable --
part 2. The leader in action: spotting trouble, dealing with trouble. Fine-tune your radar for trouble ; Take action: transforming the troublesome ; Follow through: a bridge to enduring improvement ; Decision time: remove or improve? --
part 3. The leader in action: preventing trouble. The need for mountains ; Set expectations of excellence ; Expecting excellence every day ; Exceptional starts lead to exceptional results --
part 4. Leading leaders. Lead leaders: growing proven ability ; Leader, lead thyself: exceptional self-leadership ; Closing notes on transforming the troublesome to the tremendous.
Responsibility: Alan Willett.

Abstract:

You don't have to just learn to live with "problem people" (or fire them!). Transform the troublesome into the tremendous!  Read more...

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..".wonderful resource for all leaders, because it discusses strategies for improving leadership at all levels with a thorough discussion of leadership challenges and strategies for improvement."-- Read more...

 
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