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Library security better communication, safer facilities

Author: Steve Albrecht
Publisher: Chicago ALA Editions, an imprint of the American Library Association 2015
Edition/Format:   Print book : EnglishView all editions and formats
Summary:

Addresses security issues important to all libraries, including specific guidance for common situations; the elements of an effective Code of Conduct and how to enforce it; tips on how to manage  Read more...

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Document Type: Book
All Authors / Contributors: Steve Albrecht
ISBN: 9780838913307 083891330X
OCLC Number: 935810037
Description: XV, 165 Seiten 23 cm
Contents: The new library workplace : not so quietThree keys to a safer library : security-aware staff, creative customer service skills, and enforced codes of conduct --
Challenging patron behaviors --
Common types of challenging patrons --
Understanding threats and getting help --
Workplace violence: awareness, prevention, and response --
Conducting your own site security survey --
Community partnerships : law enforcement, mental health, and homeless services --
Staff development for a safer library --
Library security survey checklist --
Sample library security suggestions for site survey reports --
Sample staff training exercises --
Want less stress? : try more B.R.E.A.D.S.
Responsibility: Steve Albrecht

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