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Lost knowledge : confronting the threat of an aging workforce

Author: David W De Long; Books24x7, Inc.
Publisher: New York : Oxford University Press, 2004. 2004
Edition/Format:   eBook : Document : EnglishView all editions and formats
Summary:
"This book shows how losing human knowledge in a technology-intensive era can seriously affect organizational performance. It also explains what executives can do to retain critical know-how as veteran workers leave. Loaded with anecdotes and case examples, Lost Knowledge: Confronting the Threat of an Aging Workforce reveals how this hidden problem, which threatens virtually all industrialized nations, is becoming  Read more...
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Genre/Form: Electronic books
Material Type: Document, Internet resource
Document Type: Book, Computer File, Internet Resource
All Authors / Contributors: David W De Long; Books24x7, Inc.
ISBN: 0195170970 9780195170979
OCLC Number: 1058060028
Reproduction Notes: Electronic reproduction. Palo Alto, Calif. : ebrary, 2006. Available via World Wide Web. Access may be limited to ebrary affiliated libraries.
Description: viii, 258 pages : illustrations ; 24 cm
Contents: 1. The landscape of lost knowledge --
2. Diagnosing the strategic impacts of lost knowledge --
3. A strategic framework for action --
4. Developing an HR infrastructure for knowledge retention --
5. Improving the transfer of explicit knowledge --
6. Transferring implicit and tacit knowledge --
7. Applying IT to capture, store, and share intellectual capital --
8. After the knowledge is gone --
9. Stemming the flow of lost knowledge : stories of early adopters --
10. Launching knowledge retention initiatives : principles for action --
11. Overcoming organizational barriers to knowledge retention --
12. Creating the future : thinking strategically about knowledge retention.
Other Titles: Oxford Scholarship Online Business and Management.
Confronting the threat of an aging workforce
Oxford scholarship online.
Responsibility: David W. De Long.
More information:

Abstract:

"This book shows how losing human knowledge in a technology-intensive era can seriously affect organizational performance. It also explains what executives can do to retain critical know-how as veteran workers leave. Loaded with anecdotes and case examples, Lost Knowledge: Confronting the Threat of an Aging Workforce reveals how this hidden problem, which threatens virtually all industrialized nations, is becoming extremely serious for many organizations. Most important, the book provides a comprehensive framework to help managers improve the retention of vital knowledge both from older workers who retire and mid-career employees who leave unexpectedly. Lost Knowledge delivers a detailed action plan to guide leaders in addressing the interdependent challenges of increased retirements, more competitive recruiting, and greater demands for employee retention that will be a key to success in the years ahead."--Jacket.

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