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Making tough decisions : tactics for improving managerial decision making

Author: Paul C Nutt
Publisher: San Francisco [etc.] : Jossey-Bass, 1990.
Series: Jossey-Bass management series.; Jossey-Bass public administration series.; Jossey-Bass nonprofit sector series.
Edition/Format:   Print book : EnglishView all editions and formats
Summary:

This volume provides in-depth guidance for making tough decisions, that is, high-stake decisions surrounded by conflict and uncertainty. It presents examples from public, private, and non-profit  Read more...

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Document Type: Book
All Authors / Contributors: Paul C Nutt
ISBN: 1555421385 9781555421380
OCLC Number: 443022087
Description: XXIII, 611 str. ; 24 cm.
Contents: Tough decisions: how uncertainty, ambiguity, and conflict produce tough decisions; tough decisions that become debacles - five case examples. What inhibits and misleads decision makers: errors in sizing up the situation; faulty reasoning; unconscious preferences; different styles of decision-making. Decision-making processes: analytical, group, and mixed-mode processes; matching decision processes to types of decisions. Key steps in decision-making: using groups for decision making; uncovering core problems; providing balanced viewpoints; comparing the value of alternatives and "what if" questioning; learning from success and failure. Techniques that support the decision process: managing decision-making groups; how to set objectives, identify criteria, uncover alternatives, and confront ethical concerns; weighing criteria and estimating the likelihood of future conditions; using decision trees to deal with chance events and sequential choice; applying multiple criteria to assess alternatives; using decision analysis to foster learning. Appendices: Measuring tolerance for uncertainty; measuring tolerance for ambiguity; measuring decision style.
Series Title: Jossey-Bass management series.; Jossey-Bass public administration series.; Jossey-Bass nonprofit sector series.
Responsibility: [Paul C. Nutt].

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