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The managed heart : commercialization of human feeling

Author: Arlie Russell Hochschild
Publisher: Berkeley : University of California Press, 2012.
Edition/Format:   eBook : Document : English : Updated, with a new prefaceView all editions and formats
Summary:
"In private life, we try to induce or suppress love, envy, and anger through deep acting or "emotion work," just as we manage our outer expressions of feeling through surface acting. In trying to bridge a gap between what we feel and what we "ought" to feel, we take guidance from "feeling rules" about what is owing to others in a given situation. Based on our private mutual understandings of feeling rules, we make a  Read more...
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Genre/Form: Electronic books
Additional Physical Format: Print version:
Hochschild, Arlie Russell, 1940-
Managed heart.
Berkeley : University of California Press, 2012
(DLC) 2003042606
Material Type: Document, Internet resource
Document Type: Internet Resource, Computer File
All Authors / Contributors: Arlie Russell Hochschild
ISBN: 9780520951853 0520951859 0520272943 9780520272941
OCLC Number: 794491991
Description: 1 online resource (xx, 327 pages)
Contents: pt. 1. Private life --
pt. 2. Public life.
Responsibility: Arlie Russell Hochschild.

Abstract:

In private life, we try to induce or suppress love, envy, and anger through deep acting or emotion work, just as we manage our outer expressions of feeling through surface acting. This title examines  Read more...

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