Managing and leading today's police : challenges, best practices, & case studies (Book, 2019) [WorldCat.org]
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Managing and leading today's police : challenges, best practices, & case studies
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Managing and leading today's police : challenges, best practices, & case studies

Author: Kenneth J Peak; Larry K Gaines; Ronald W Glensor
Publisher: NY, NY : Pearson, [2019]
Edition/Format:   Print book : English : Fourth edition
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Document Type: Book
All Authors / Contributors: Kenneth J Peak; Larry K Gaines; Ronald W Glensor
ISBN: 9780134701271 0134701275
OCLC Number: 1002211561
Description: xx, 295 pages ; 28 cm
Contents: Machine generated contents note: ch. 1 Leading and Managing Today's Police: Challenges and Opportunities --
Student Learning Outcomes --
Key Terms and Concepts --
Introduction --
The Concept of Organizations --
Police Leadership and Management: An Overview --
Leadership --
Management --
Police Leadership and Management: An Historical Perspective --
Early Policing Efforts --
Early Policing in England --
Early Policing in America --
Professional Policing --
Community Relations Policing --
Community Policing --
Intelligence-Led Policing --
Evidence-Based Policing --
Predictive Policing --
Police Goals: What Do Police Departments Do? --
Mission Statements --
Strategic Plans --
Challenges and Opportunities --
Challenges to American Policing --
Black Lives Matter and the Problem of Police Shootings --
Police Legitimacy and Procedural Justice --
Militarization of the Police --
Opportunities for American Policing --
Police Body-Worn Cameras --
Enhanced Technology --
Police Research and Evidence-Based Policing --
Summary --
Internet Investigations --
ch. 2 The Dynamics of Police Organizations: Structure and Theories --
Student Learning Outcomes --
Key Terms and Concepts --
Introduction --
The Development of Organizational Theory and Its Application to Policing --
Scientific Management --
Bureaucratic Management --
Administrative Theory --
POSDCORB --
Weber's Principles of Management --
Hierarchy of Authority or Chain of Command --
Span of Control --
Specialization --
Delegation of Authority --
Unity of Command --
Policies, Procedures, and Rules and Regulations --
The Emergence of Human Relations Theory --
Hawthorne Experiments --
Theoretical Foundation for Human Relations Organizational Theory --
The Systems Approach --
Rationales and Purposes of Police Organizational Design --
Factors That Influence Organization --
The Informal Organization --
Police Culture --
Employee Organizations and Unions --
Departmental Inertia --
Contemporary Organizational Strategies --
Community Policing --
Matrix Structure --
Special Operations Units --
Summary --
Internet Investigations --
ch. 3 Leadership and Motivation: What Works --
Student Learning Outcomes --
Key Terms and Concepts --
Introduction --
Police Officials as Leaders --
A Problem of Definition --
Developing Leadership Skills --
Technical skills --
Human skills --
Conceptual skills --
Authority, Power, and Leadership --
Types of Power --
Empowerment --
Applying Mintzberg's View of Leaders --
The Interpersonal Role --
The Informational Role --
The Decision-Maker Role --
Strategic Thinking and Planning for Strategic Management --
Planning Cycle --
Strategic Management --
Motivation Theory --
Content Theories: Maslow, Argyris, Herzberg, and McClelland --
Maslow's Hierarchy of Needs --
Argyris's Maturity-Immaturity Theory --
Herzberg's Motivation-Hygiene Theory --
McClelland's Achievement, Power, and Affiliation Motives --
Process Theories: Equity Theory and Expectancy Theory --
Adams' Equity Theory --
Vroom's Expectancy Theory --
Leading Versus Managing --
Leadership Theories --
Trait Theory --
Behavioral Theories --
University of Michigan Studies --
The Ohio State University Studies --
The Managerial Grid --
Situational Leadership --
Contingency Theory --
Typologies of Leadership Styles --
Likert's Leadership Systems --
Engel's Supervisory Styles --
Leading in Today's Environment --
Why Leaders Fail --
Summary --
Internet Investigations --
ch. 4 Communication, Negotiation, and Conflict Resolution --
Student Learning Outcomes: --
Key Terms and Concepts --
Introduction --
The Act of Communicating --
A Large Part of the Workday --
The Communication Process --
Formal and Informal Communications --
Barriers to Effective Communication --
Perceptual Problems --
Physical Barriers --
Communicating via Texting and E-mail --
Media Relations --
Police Departments and Social Media --
The Art of Negotiating --
The Pre-Negotiation Stage --
Personal Factors Affecting Negotiations --
Guidelines for Conducting Negotiations --
Negotiation by Police Managers and Supervisors --
Coping With Conflict --
The Nature of Organizational Conflict --
Levels of Conflict --
Sources of Conflict in Police Organizations --
Organizational Causes --
Interpersonal Causes --
Managers' and Supervisors' Roles in Conflict Resolution --
Summary --
Internet Investigations --
ch. 5 Human Resource Management: The Foundation for an Effective Police Department --
Student Learning Outcomes --
Key Terms and Concepts --
Introduction --
Human Resource Systems --
Affirmative Action and Police Departments --
Recruitment --
Police Selection or Hiring --
Minimum Standards --
Training: Preparing Officers for the Streets --
Academy or Basic Training --
State Certification --
Field Training Officer Program --
Roll-Call Training --
In-Service Training --
Performance Appraisal --
Potential Problems --
Defining Rating Criteria --
Performance Appraisal Forms --
Graphic Rating Form --
Behaviorally Anchored Rating Scale --
Community Policing and Performance Appraisals --
Improving Rater Performance --
Rater Errors --
Rater Training --
Sexual Harassment --
Promotions --
Minimum Qualifications for Promotion --
Components in Promotion Processes --
Written Promotional Tests --
Performance Appraisals --
Oral Interview Board --
Situational Tests --
Risk Management --
Summary --
Internet Investigations --
ch. 6 Officers' Rights, Discipline, and Liability: A Legal and Policy-Driven Framework --
Student Learning Outcomes --
Key Terms and Concepts --
Introduction --
Peace Officers Bill of Rights --
Police Officers' Constitutional Rights --
Free Speech --
Searches and Seizures --
Self-Incrimination --
Religious Practices --
Sexual Misconduct --
Residency Requirements --
Moonlighting --
Misuse of Firearms --
Alcohol and Drug Testing in the Workplace --
The Marijuana Conundrum: To Smoke or Not to Smoke? --
"Brady" Material --
The Need for Policies and Guidelines --
When Complaints Arise: Nature and Investigation --
Internal and Civilian Investigations --
Complaint Origin --
Types and Receipt --
The Investigative Process --
Determination and Disposition --
Level and Nature of Action --
Determining the Final Outcome --
Averting Problems: The Early Intervention System --
Legal Considerations --
The Cost of Failure: Civil Liability --
General Types of Liability --
Other Areas of Potential Liability --
Vehicular Pursuits --
Summary --
Internet Investigations --
ch. 7 Leadership Roles in Labor Relations: "Navigating the Waters" of Police Unionization --
Student Learning Outcomes --
Key Terms and Concepts --
Introduction --
A Brief History of Police Unions --
Origins --
The Boston Police Strike --
Police Unions Today --
Models of Collective Bargaining --
Three Models --
Roles of Union Leaders and Management: Striving for Collaboration and Cooperation --
Negotiating Contract Provisions --
Issues for Negotiation --
Two Sides at the Table --
Addressing Conflict: Grievances and Appeals --
In Sum: "Navigating the Waters" of Unionization --
Summary --
Internet Investigations --
ch. 8 Financial Administration: "Doing More with Less" Since the Great Recession --
Student Learning Outcomes --
Key Terms and Concepts --
Introduction --
First Things First: Enhancing Budgets and Financial Stewardship --
Knowing What the Job Entails-and What the Competition Is Doing --
Strategies for Enhancing the Bottom Line: Growth, Grants, and Civilianization --
Population Growth --
Grants --
Civilianization --
Other Pointers: Capitalizing on Sensational Incidents --
The Budget --
A Working Definition --
Key Elements: Budget Cycle, Formulation, Approval, Execution --
Budget Formulation --
Budget Approval --
Budget Execution --
The Audit --
Budget Formats --
The Line-Item Budget --
You Be the: Police Chief/Sheriff --
The Performance Budget --
The Program Budget --
PPBS and ZBB Formats --
Summary --
Internet Investigations --
ch. 9 Ethics and Accountability: Building a Culture of Integrity and Trust --
Student Learning Outcomes --
Key Terms and Concepts --
Introduction --
Ethics, Generally --
Philosophical Foundations --
Challenges for Police Leaders --
Codes of Ethics and Conduct --
Creating a Culture of Integrity --
A Threshold Question: Are We "Guardians" or "Soldiers"? --
Related Concepts: Constitutional Policing and Legitimacy --
Procedural Justice --
Inappropriate Police Behaviors --
Officer Lying and Deception --
Accepting Gratuities --
Improper Use of Authority and Force --
Improper Sexual Relations --
A "Hot Button" Issue: Bias-Based Policing --
Summary --
Internet Investigations --
ch. 10 Community Policing and Problem-Solving: Addressing Crime and Disorder --
Student Learning Outcomes --
Key Terms and Concepts --
Introduction --
First Things First: Be Judicious with the Jargon --
Extent and Preparation --
All Across the Land... --
Sine Qua Non: Academy Preparation --
Other Considerations for Implementation and Preservation --
Roles of Personnel of all Ranks --
First, Beware the "Toxic" Leader --
Chief Executives --
Middle Managers --
First-Line Supervisors --
The Patrol Officer --
Other Related Strategies for the Leader's Mental Arsenal --
CompStat --
Smart Policing --
Intelligence-Led policing --
Predictive Policing --
A Leadership Conundrum: The Challenges of Measuring Results --
The Police Leader's Challenge: Impact Evaluation Note continued: Homeland Security and Science: Giving Each Due Consideration --
Keeping the Focus on Community Policing --
What Role for Local Police in Homeland Security? --
Cybercrime and Community Policing --
Applying Science to Policing --
Summary --
Internet Investigations --
ch. 11 Officer Wellness, Safety, and Stress: Identifying and Managing Harms --
Student Learning Outcomes --
Key Terms and Concepts --
Introduction --
Occupational Hazards of Policing: The Issues --
Transitioning from Wartime Soldier to Peacetime Cop: Pros and Cons --
A Wellness and Safety Plan and Change of Agency Culture --
Proactive and Reactive Approaches --
Leadership and Management --
Need for Training, Policy, Technology --
Why No OSHA Units in Policing? --
What Federal Agencies and Task Forces Are Doing --
What Cities are Doing: Selected Case Studies --
Recognizing and Managing Stress --
The Police Organization Itself --
The Criminal Justice System --
The Public --
Stressors Intrinsic to Police Work Itself --
Keys to Controlling Stress --
Summary --
Internet Investigations --
ch. 12 Police Productivity: Improving Performance --
Student Learning Outcomes --
Key Terms and Concepts --
Introduction --
Productivity Measurement --
What Is Productivity? --
Traditional Views Relative to Police Productivity --
What is a Productive Police Department Today? --
Improving Police Productivity Through Planning and Problem-Solving --
Citizen Surveys --
Compstat and Crime Analysis --
Crime Analysis --
Operational Productivity --
Resource Allocation --
Patrol Operations --
Call Management and Prioritizing Police Calls for Service --
Differential Police Response --
Telephone Reporting --
Delayed Response --
Walk-In/Mail-In/Web Reporting --
Use of Non-Sworn Personnel --
Patrol Units --
Patrol Shifts --
Methods of Patrol --
Patrol Strategies --
Routine Preventive Patrol --
Directed Patrol --
Saturation Patrols or Crackdowns --
Stop and Frisk --
Specialized Tactical Units --
Criminal Investigation Units --
Preliminary Investigation --
Follow-Up Investigation --
Traffic Units --
Enforcement --
Education --
Engineering --
Summary --
Internet Investigations --
ch. 13 Managing Homeland Security and Critical Events --
Student Learning Outcomes --
Key Terms and Concepts --
Introduction --
The Terrorist Threat --
Lone Wolf Terrorists: America's New Threat --
Radicalization: The Greatest Threat to America --
The Ultimate Threat: Weapons of Mass Destruction --
Nuclear Weapons of Mass Destruction --
Biological Weapons of Mass Destruction --
Chemical Weapons of Mass Destruction --
Conventional Weapons --
Department of Homeland Security --
Organization and Responsibilities --
The National Infrastructure Protection Plan --
Homeland Security at the Local Level --
Intelligence-Led Policing and Threat Assessment --
Fusion Centers --
Critical Infrastructure Identification --
Partnering with Private Security --
Public Education --
Preparing for the Worst: A National Incident Management System --
Command and Management --
Summary --
Internet Investigations --
ch. 14 Technologies for the Tasks: Tools for Today's Police Leaders --
Student Learning Outcomes --
Key Terms and Concepts --
Introduction --
Core Technologies for Policing: Five Types --
Information Technology: Computers and Telecommunications --
Analytic Technology: Discerning Crime Patterns for Problem-Solving --
Real-Time Crime Centers --
Fingerprinting: Expanding Tech and Databases --
Communication Technology: The Ability to Talk Across Disciplines and jurisdictions --
Sensor and Surveillance Technology: Body Cameras, Drones, Other Applications --
The Cry Heard Round the Nation: "Wear Body Cameras!" --
License Plate Readers --
Rules and Restriction on Drones --
Identification Technology: Facial Recognition --
Which IT Tools to Use? Consider the Type of Task Involved --
The Need for Tech Interface --
Employing Social Media --
Lessons from Boston's Marathon Bombing --
A Concern: When Police Use Facebook --
Updates on Selected Technologies --
Uses of Robots --
Helpful Apps for Crime-Fighting --
Solving Cold Cases --
Some Caveats: Legal, Moral, and Practical Considerations --
On the Horizon: The Internet of Things --
Summary --
Internet Investigations.
Other Titles: Police supervision and management
Responsibility: Kenneth J. Peak, University of Nevada, Reno, Larry K. Gaines, California State University, San Bernardino, Ronald W. Glensor, Reno, Nevada, Police Department.

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