Managing quality : integrating the supply chain (Book, 2017) []
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Managing quality : integrating the supply chain

Managing quality : integrating the supply chain

Author: S Thomas Foster
Publisher: Boston : Pearson, [2017]
Edition/Format:   Print book : English : Sixth editionView all editions and formats

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Document Type: Book
All Authors / Contributors: S Thomas Foster
ISBN: 9780133798258 0133798259
OCLC Number: 910826908
Notes: Includes index.
Revised edition of the author's Managing quality, 2013.
Description: xxiii, 452 pages : illustrations ; 26 cm
Contents: Preface --
Understanding quality concepts --
Differing perspectives on quality --
Quality theory --
Global supply chain quality and international quality standards --
Designing and assuring quality --
Strategic quality planning --
The voice of the customer --
The voice of the market --
Designing quality services --
Managing supplier quality in the supply chain --
Implementing quality --
The tools of quality --
Statistically based quality improvement for variables --
Statistically based quality improvement for attributes --
Sigma management and lean tools --
Forever improving the quality system --
Managing quality improvement teams and projects --
Implementing and validating the quality system --
Appendix --
Glossary --
Responsibility: S. Thomas Foster, Brigham Young University.


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