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Managing the unexpected : sustained performance in a complex world

Author: Karl E Weick; Kathleen M Sutcliffe
Publisher: Hoboken, New Jersey : Wiley, [2015]
Edition/Format:   Print book : English : Third editionView all editions and formats
Summary:
"Managing the Unexpected, Third Edition is a thoroughly revised text that offers an updated look at the groundbreaking ideas explored in the first and second editions. Revised to reflect events emblematic of the unique challenges that organizations have faced in recent years, including bank failures, intelligence failures, quality failures, and other organizational misfortunes, often sparked by organizational  Read more...
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Additional Physical Format: Online version:
Weick, Karl E.
Managing the unexpected.
Hoboken, New Jersey : John Wiley & Sons, Inc., [2015]
(DLC) 2015032044
Document Type: Book
All Authors / Contributors: Karl E Weick; Kathleen M Sutcliffe
ISBN: 9781118862414 1118862414
OCLC Number: 902659927
Description: xi, 209 pages : illustrations ; 24 cm
Contents: Mismanaging the unexpected --
The infrastructure of mindful organization --
Principle 1: preoccupation with failure --
Principle 2: reluctance to simplify --
Principle 3: sensitivity to operations --
Principle 4: commitment to resilience --
Principle 5: deference to expertise --
Organizational culture and reliability --
Sustaining sustained performance.
Responsibility: Karl E. Weick, Kathleen M. Sutcliffe.

Abstract:

Improve your company's ability to avoid or manage crises Managing the Unexpected, Third Edition is a thoroughly revised text that offers an updated look at the groundbreaking ideas explored in the  Read more...

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