Many unhappy returns : one man's quest to turn around the most unpopular organization in America (Book, 2005) [WorldCat.org]
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Many unhappy returns : one man's quest to turn around the most unpopular organization in America
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Many unhappy returns : one man's quest to turn around the most unpopular organization in America

Author: Charles O Rossotti
Publisher: Boston, Mass. : Harvard Business School Press, ©2005.
Series: Leadership for the common good.
Edition/Format:   Print book : EnglishView all editions and formats
Summary:

When Charles O Rossotti became Commissioner of the Internal Revenue Service in 1997, the agency had the largest customer base - and the lowest approval rating - of any institution in America. This  Read more...

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Material Type: Internet resource
Document Type: Book, Internet Resource
All Authors / Contributors: Charles O Rossotti
ISBN: 1591394414 9781591394419
OCLC Number: 940718606
Description: xii, 340 p. : illustrations ; 24 cm.
Series Title: Leadership for the common good.
Responsibility: Charles O. Rossotti.
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