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Measuring the effectiveness of public involvement in transportation planning and project development

Author: Bruce Brown, (Market researcher); National Cooperative Highway Research Program,; American Association of State Highway and Transportation Officials,; United States. Federal Highway Administration,
Publisher: Washington, DC : Transportation Research Board, 2019. ©2019
Series: NCHRP research report, 905.
Edition/Format:   Print book : EnglishView all editions and formats
Summary:
"TRB's National Cooperative Highway Research Program (NCHRP) Research Report 905: Measuring the Effectiveness of Public Involvement in Transportation Planning and Project Development provides a field-validated and practitioner-ready toolkit to measure the effectiveness of a transportation agency's public involvement activities. The toolkit is designed to collect feedback from the public on several indicators of  Read more...
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Material Type: Internet resource
Document Type: Book, Internet Resource
All Authors / Contributors: Bruce Brown, (Market researcher); National Cooperative Highway Research Program,; American Association of State Highway and Transportation Officials,; United States. Federal Highway Administration,
ISBN: 9780309480208 0309480205
OCLC Number: 1101122605
Notes: At head of title: National Cooperative Highway Research Program
Toolkit of resources and Appendices E-K are available online at http://www.trb.org/Main/Blurbs/179069.aspx.
Description: 1 volume (various pagings) : illustrations ; 28 cm
Series Title: NCHRP research report, 905.
Responsibility: Bruce Brown, Kate Gunby, Jamie Strausz-Clark, Anne Frugé, Shaun Glaze, Mackenzie Findlay, Jordan Tuia, Ian Hajnosz.
More information:

Abstract:

"TRB's National Cooperative Highway Research Program (NCHRP) Research Report 905: Measuring the Effectiveness of Public Involvement in Transportation Planning and Project Development provides a field-validated and practitioner-ready toolkit to measure the effectiveness of a transportation agency's public involvement activities. The toolkit is designed to collect feedback from the public on several indicators of effectiveness and to compare that feedback with the agency's own perceptions. The combined responses can then be used to calculate scores for each indicator and an overall effectiveness index. This allows for systematic comparison of the effectiveness of different public involvement strategies over time. Public involvement programs provide transportation agencies and the public with a means for exchanging information about planning and project development activities. When effective, public involvement activities enable the public to participate in transportation decision making. Transportation professionals need to measure the impact of public involvement activities to ensure that they are successful and an efficient use of public resources. In addition, repeated measurement can track an agency's performance over time, demonstrating ongoing commitment to public involvement and increasing overall accountability in the transportation decision-making process. The toolkit includes a series of online resources, including a survey instrument for use with the public (suitable for distribution in printed form or online), an electronic survey for transportation agency staff to enable the agency to score itself, a spreadsheet-based scoring tool for converting survey response data into an effectiveness index, and guidelines for using and scoring the survey. A set of presentation slides with speaker notes describing the project are also available. The following appendices to NCHRP 905 are also available online: Appendix E: Survey Used for Testing; Appendix F: Factor Analysis Results; Appendix G: Description of Factor Analysis and Principal Components Analysis; Appendix H: Principal Components Analysis Results; Appendix I: Convergent Validity Test Results; Appendix J: Reliability Analysis Results; Appendix K: Skipped Item Analysis Results."

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