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  E-mail Message: I thought you might be interested in this item at http://www.worldcat.org/oclc/1024284415 Title: Medical Receptionists and Secretaries Handbook. Author: Mari Robbins Publisher: Milton : Taylor & Francis, 2006. OCLC:1024284415

  
  

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Medical Receptionists and Secretaries Handbook.

Author:	Mari Robbins
Publisher:	Milton : Taylor & Francis, 2006.
Edition/Format:	eBook : Document : English : 4th edView all editions and formats
Summary:	This best-selling classic has now been fully revised, expanded and updated. It has established itself over ten years and with three previous editions as the essential handbook for study and daily reference. ""Medical Receptionists and Secretaries Handbook, Fourth Edition"" contains vital information for all staff, enabling them to work efficiently and effectively both within the NHS and private medical sectors. It encourages an understanding of the importance of administrative staff in providing high standards of patient care and promotes teamwork throughout the whole healthcare environment.  Read more...