Medición de la satisfacción del cliente : un manual para usuarios de la ISO 9001:2000 (Book, 2012) [WorldCat.org]
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Medición de la satisfacción del cliente : un manual para usuarios de la ISO 9001:2000

Author: Fadil Pedic
Publisher: Bogotá : ICONTEC, 2012.
Edition/Format:   Print book : SpanishView all editions and formats
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Genre/Form: Handbooks and manuals
Handbooks, manuals, etc
Manuales
Document Type: Book
All Authors / Contributors: Fadil Pedic
ISBN: 9789589383391 9589383394
OCLC Number: 970512945
Notes: Traducción de: Customer satisfaction measurement. a handbook for users of AZ/NZS ISO 9001:2000.
Description: 54 páginas ; 22 cm
Other Titles: Customer satisfaction measurement.
Responsibility: Fadil Pedic.

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