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Metrics and models for evaluating the quality and effectiveness of ERP software

Author: Geoffrey Muchiri Muketha; Elyjoy Muthoni Micheni
Publisher: Hershey, PA : Engineering Science Reference, an imprint of IGI Global, [2020]
Series: Advances in systems analysis, software engineering, and high performance computing (ASASEHPC) book series.
Edition/Format:   eBook : Document : EnglishView all editions and formats
Summary:
"This book presents theoretical measurement models and metrics for measuring software size and complexity of large scale enterprise resource planning software. It focuses on the relationship between software complexity and quality with the aim of controlling quality and on enterprise resource planning development, performance, challenges, and even success stories"--
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Genre/Form: Electronic books
Additional Physical Format: Print version:
Metrics and models for evaluating the quality and effectiveness of ERP software.
Hershey, PA : Engineering Science Reference, an imprint of IGI Global, [2019]
(DLC) 2018032615
(OCoLC)1045644996
Material Type: Document, Internet resource
Document Type: Internet Resource, Computer File
All Authors / Contributors: Geoffrey Muchiri Muketha; Elyjoy Muthoni Micheni
ISBN: 9781522576792 1522576797 9781522576808 1522576800
OCLC Number: 1106536505
Notes: "Premier reference source."
Description: 1 online resource
Contents: Section 1. Introduction to ERP quality and effectiveness. Chapter 1. Metrics and models for evaluating the quality of ERP software: systematic mapping review ; Chapter 2. Quality and effectiveness of ERP software: data mining perspective ; Chapter 3. Interoperability of ERP software ; Chapter 4. Security framework for enterprise resource planning ; Chapter 5. Understanding enterprise resource planning reliability for operational excellence: towards understanding the components of a reliable enterprise resource planning system ; Chapter 6. Evaluation of employee readiness for ERP systems: a case of Kitale National Polytechnic --
Section 2. User perceptions and usability evaluation. Chapter 7. ERP user perceptions and service delivery challenges ; Chapter 8. Evaluating the usability maturity of enterprise resource planning systems ; Chapter 9. Evaluating the learnability of ERP software in universities --
Section 3. Implementation and maintenance evaluation. Chapter 10. Enterprise resource planning system implementation in higher education institutions: a theoretical review ; Chapter 11. Implementation evaluation metrics for ERP solution: a case of Kibabii University ; Chapter 12. ERP software maintenance ; Chapter 13. ERP software inspections and audits.
Series Title: Advances in systems analysis, software engineering, and high performance computing (ASASEHPC) book series.
Responsibility: [edited by] Geoffrey Muchiri Muketha, Elyjoy Muthoni Micheni.

Abstract:

Examines enterprise resource planning (ERP) development, performance and challenges in business settings to help improve decision making in organisations that have embraced ERPs, improve the  Read more...

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