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Northern State University : a balanced scorecard strategy map

Author: Steven H Smith
Publisher: London : Institute of Management Accountants, 2017.
Series: SAGE Knowledge., Cases.
Edition/Format:   eBook : Document : EnglishView all editions and formats
Summary:
Northern State University's College of Business is preparing for its reaccreditation review. Northern State University is a medium-sized regional state university. The new dean for the College of Business must determine its goals and objectives in preparing for reaccreditation. In line with the reaccreditation's mission-directed objectives, the College of Business chairpersons have prepared departmental mission  Read more...
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Details

Material Type: Document, Internet resource
Document Type: Internet Resource, Computer File
All Authors / Contributors: Steven H Smith
ISBN: 9781526442161 1526442167
OCLC Number: 1023548896
Notes: Originally published in Smith, S. H. (2017). Northern State University: A balanced scorecard strategy map. IMA Education Case Journal, 10(1), Article 1.
Description: 1 online resource : illustrations.
Series Title: SAGE Knowledge., Cases.
Responsibility: Steven H. Smith.

Abstract:

Northern State University's College of Business is preparing for its reaccreditation review. Northern State University is a medium-sized regional state university. The new dean for the College of Business must determine its goals and objectives in preparing for reaccreditation. In line with the reaccreditation's mission-directed objectives, the College of Business chairpersons have prepared departmental mission statements. The mission statements indicate competing views among the chairpersons regarding the identity of the college's customers and how to measure success. The dean has asked a committee of the chairpersons to use a balanced scorecard approach and prepare a strategy map. In addition, the committee is to identify possible performance metrics and to consider initiatives for long-term success.

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