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L'obsession du service client : les secrets d'une start-up qui a tout misé sur l'expérience client

Author: Jonathan Lefèvre
Publisher: Malakoff : Dunod, DL 2018
Edition/Format:   Print book : FrenchView all editions and formats
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Document Type: Book
All Authors / Contributors: Jonathan Lefèvre
ISBN: 9782100784929 2100784927
OCLC Number: 1061268488
Description: 1 vol. (262 p.) : ill. ; 21 cm.
Responsibility: Jonathan Lefèvre ; préface de Jean-Daniel Guyot.
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