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One minute service : keys to providing great service like Disney World

Author: Bruce Loeffler
Publisher: Sanford, Fla. : DC Press, ©2009.
Edition/Format:   Print book : English : 1st DC Press edView all editions and formats
Summary:
Offers ideas for creating a customer service culture that provides value, consistent quality, and excellence, using Walt Disney as a model to explain the suggestions.
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Document Type: Book
All Authors / Contributors: Bruce Loeffler
ISBN: 9781932021448 1932021442 9781932021165 1932021167
OCLC Number: 401140171
Description: xxiv, 135 pages ; 23 cm
Responsibility: Bruce Loeffler.

Abstract:

Offers ideas for creating a customer service culture that provides value, consistent quality, and excellence, using Walt Disney as a model to explain the suggestions.

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