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Ongoing crisis communication : planning, managing, and responding

Author: W Timothy Coombs
Publisher: Los Angeles : SAGE, [2015].
Edition/Format:   Print book : English : Fourth editionView all editions and formats
Summary:
"Crises occur every day: an airplane crashes into a mountain; a corporation lays off thousands of workers; an oil spill threatens an ecosystem. Such crises can be devastating for individuals, organizations, the organizations' stakeholders, and even entire industries. Ongoing Crisis Communication: Planning, Managing, and Responding provides an integrated and multidisciplinary approach to the entire crisis  Read more...
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Details

Document Type: Book
All Authors / Contributors: W Timothy Coombs
ISBN: 9781452261362 1452261369
OCLC Number: 1004734538
Description: xiii, 239 pages : illustrations ; 24 cm.
Contents: A Need for More Crisis Management Knowledge --
Effects of the Online World on Crisis Communication and Crisis Management --
Proactive Management Functions and Crisis Management --
Crisis Prevention Process --
Crisis Preparation: Part I --
Crisis Preparation: Part II --
Crisis Recognition --
Crisis Response --
Postcrisis Concerns --
Epilogue --
Appendix: Possible Case Studies --
References --
Index.
Responsibility: W. Timothy Coombs, University of Central Florida.

Abstract:

This bestselling textbook provides an integrated approach to crisis communication that spans various disciplines as well as the entire crisis management process. This new edition includes new  Read more...

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