Front cover image for Open space technology : a user's guide

Open space technology : a user's guide

Print Book, English, ©2008
3rd ed., rev. and expanded View all formats and editions
Berrett-Koehler Publishers, Inc., San Francisco, Calif., ©2008
Handbooks and manuals
xiii, 198 pages
9781576754764, 1576754766
502909078
Preface to the Third Editionxi
Open Space Technology?
1(14)
The Genesis of Open Space Technology
3(3)
Experience to Date
6(5)
Coming Attractions
11(4)
Preparation
15(32)
Appropriateness
15(1)
It Always Works
16(2)
Working with the Client if You Are NOT the Sponsor
18(4)
Focus and Intent
22(3)
The Group
25(2)
How Many?
27(1)
The Invitation
28(4)
Time and Space
32(3)
OST in Combination
35(1)
Space
36(3)
Other Considerations-Like When Do We Eat?
39(2)
Supplies
41(2)
Consultation with the Facility Management
43(1)
Checklist for Open Space
44(3)
Proceedings and the Electronic Connection
47(8)
How Does It Work Practically?
48(2)
Keep It Simple
50(3)
How Many Printers?
53(1)
Reports without Computers
53(1)
Wikis, Blogs, and Websites
54(1)
Personal Preparation for Open Space
55(10)
Creating and Holding Time and Space
56(4)
Being Authentically Present
60(2)
Self-Preparation
62(3)
Site Preparation
65(14)
Physical Arrangements: Chairs in a Circle
66(3)
Plenty of Space
66(1)
Make the Wall Accessible
67(1)
And Nothing in the Middle (Almost)
68(1)
Creation and Placement of Signs
69(8)
Theme, Behavior, and Expectations
70(1)
Space/Time Matrix and Daily Schedule
71(6)
Report Production
77(2)
Creating Time and Space
79(28)
Welcome
80(1)
Focus the Group
81(1)
State the Theme
82(2)
Describe the Process
84(6)
Questions?
90(1)
The Four Principles and One Law
91(4)
The One Law
95(3)
The Final Admonition
98(1)
Time to Go to Work
99(2)
Creating the Community Bulletin Board
101(3)
Opening the Village Marketplace
104(3)
Holding Time and Space
107(24)
Collecting Coffee Cups and Trash
107(1)
Sensing and Responding to the Environment
108(5)
Morning Announcements and Evening News
113(3)
Empowering the People
116(2)
Potholes in the Road
118(3)
Heavy Weather
118(3)
Space Invaders
121(3)
Dealing with the Outrageous
124(2)
To Intervene or Not Intervene
126(5)
Movement to Action
131(16)
Getting the Whole System in the Room
132(1)
It Has Already Happened
132(1)
Prioritization and Action Planning
133(3)
Sticky Dots
136(1)
Voting
137(2)
Convergence and Action Plans
139(3)
Another Way: Opening the Space for Action
142(5)
Endings and New Beginnings
147(14)
The Talking Stick Ceremony
148(4)
Alternatives to the Talking Stick Ceremony
152(1)
Reflections on Open Space: The Medicine Wheel
153(8)
Follow-Up
161(8)
Keep the Space Open/Open More Space
164(5)
Unexpected Gifts: Leadership, Performance, Peace
169(14)
Leadership
170(4)
High Performance
174(5)
Peace and Peacemaking
179(4)
What Next?
183(8)
Additional Resources191(2)
Index193(6)
About the Author199