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Operations management

Author: Nigel Slack; Alistair Brandon-Jones; Robert Johnston
Publisher: Boston : Pearson, 2013.
Edition/Format:   Print book : English : Seventh editionView all editions and formats
Summary:
Operations Management ocuses on the sustainable and socially responsible imperatives of operations management, using over 120 cases and illustrations of real-life operations around the world, including Apple, Medecins Sans Frontieres, Amazon, Ecover, Dyson, Disneyland Paris, google, The North face, and many more.
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Details

Document Type: Book
All Authors / Contributors: Nigel Slack; Alistair Brandon-Jones; Robert Johnston
ISBN: 9780273776208 0273776207
OCLC Number: 845349433
Description: pages cm
Contents: Pt. I: Introduction --
1. Operations management --
2. Operations performance --
3. Operations strategy --
--
Pt. II: Design --
4. Process design --
5. Innovation and design in services and products --
6. Supply network design --
Supplement to Chapter 6 --
Forecasting --
7. Layout and flow --
8. Process technology --
9. People, jobs and organization --
Supplement to Chapter 9 --
Work study --
--
Pt. III: Deliver --
Planning and Controlling Operations --
10. The nature of planning and control --
11. Capacity management --
Supplement to Chapter 11 --
Analytical queuing models --
12. Inventory management --
13. Supply chain management --
14. Enterprise resource planning (ERP) --
Supplement to Chapter 14 --
Materials requirements planning (MRP) --
15. Lean synchronization --
16. Project management --
17. Quality management --
Supplement to Chapter 17 --
Statistical process control (SPC) --
--
Pt. IV: Improvement --
18. Operations improvement --
19. Risk management --
20. Organizing for improvement --
--
Pt. V: Corporate Social Responsibility --
21. Operations and corporate social responsibility (CSR)
Responsibility: Nigel Slack, Alistair Brandon-Jones, Robert Johnston.

Abstract:

Operations Management ocuses on the sustainable and socially responsible imperatives of operations management, using over 120 cases and illustrations of real-life operations around the world, including Apple, Medecins Sans Frontieres, Amazon, Ecover, Dyson, Disneyland Paris, google, The North face, and many more.

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