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Organizational Change

Author: Laurie Lewis
Publisher: Newark : John Wiley & Sons, Incorporated, 2018.
Series: Foundations of Communication Theory Ser.
Edition/Format:   eBook : Document : English : 2nd edView all editions and formats
Summary:
A comprehensive guide to essential theories and practices of change creation and implementation Organizational Change provides an essential overview to implementing deliberate and focused change through effective communication strategies. Author Laurie Lewis integrates academic rigor with real-world case studies to provide a comprehensive examination of both theoretical and pragmatic approaches to alterations and  Read more...
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Genre/Form: Electronic books
Additional Physical Format: Print version:
Lewis, Laurie.
Organizational Change: Creating Change Through Strategic Communication, Second Edition.
Newark : John Wiley & Sons, Incorporated, ©2018
Material Type: Document, Internet resource
Document Type: Internet Resource, Computer File
All Authors / Contributors: Laurie Lewis
ISBN: 9781119431312 111943131X
OCLC Number: 1080434338
Notes: IndexEnd User License Agreement
Description: 1 online resource (304 pages)
Contents: Intro; Table of Contents; Introduction; State of the Art; Weaknesses in Current Approaches to Change Implementation; A Stakeholder Theory Perspective; A Communication Perspective; Cases of Organizational Change; Conclusion; References; Further Reading; 1 Defining Organizational Change; The Role of Communication in Triggering Change; Failure in Change; What Is Organizational Change?; Implementation; Types of Organizational Change; Complexity of Change Within Organizations; Conclusion; References; 2 Processes of Communication During Change; Formal Communication; Informal Communication Importance of CommunicationCommunication Processes; Socialization; Conclusion; References; Further Reading; 3 A Stakeholder Communication Model of Change; Stakeholder Theory; Complicating Stakeholder Relationships; Multiple Stakeholder Identities; Stakeholder Interactions; Roles Stakeholders Play in Change; Stakeholder Model of Implementation of Change; Conclusion; References; Further Reading; 4 Outcomes of Change Processes; The Importance of Goals; Assessing Change Outcomes; Assessing Change Outcomes; Assessing Results of Change; Causes for Implementation Failures and Successes; Conclusion ConclusionReferences; Further Reading; 8 Stakeholder Interactions; Creating Stories and Storylines That Make Sense; Framing; Stories and Frames Create, Maintain, and Resolve Concerns; Creating and Resolving Alliances, Rivalries, and Schisms; Which Stories and Frames Matter?; Conclusion; References; Further Reading; 9 Applying the Model in Practice; Activity Tracks; Tools for Managing Activity Tracks; Developing Strategic Messages and Strategic Communication Plan; Analysis of Input; Influencing Implementation Climate; Myths about Implementing Planned Change; Conclusion; Reference; Glossary
Series Title: Foundations of Communication Theory Ser.

Abstract:

A comprehensive guide to essential theories and practices of change creation and implementation Organizational Change provides an essential overview to implementing deliberate and focused change through effective communication strategies. Author Laurie Lewis integrates academic rigor with real-world case studies to provide a comprehensive examination of both theoretical and pragmatic approaches to alterations and modifications of organizational structures. Emphasizing the importance of formal and informal communication in implementation of change, this text investigates methods of information dissemination and examines various channels for communicating change. Coverage of stakeholder relationships, concepts of uncertainty and resistance, assessing change outcomes, and more provides readers with a solid foundational knowledge of change dynamics in organizations. Extensively revised and updated, this second edition provides new case studies on topics such as design of input solicitation, and current research in areas including the persuasive effects of sidedness or inoculation, and socially supportive communication. Improved pedagogical tools, streamlined organization of topics, and additional charts, graphs, and images reinforce efficient presentation of material and increase reader retention and comprehension.-Examines empirical, theoretical, and conceptual approaches to strategic communication during organization change -Explores key elements of change, appropriate communication strategies, and outcome evaluation methods -Presents adaptive and programmatic strategic implementation models -Provides studies of real-world companies and actual research on organizational change -Debunks popular myths and clarifies misunderstandings of research and theory on implementation of change -Demonstrates how Individuals, groups, and entire organizations can create change and influence implementation. Organizational Change provides a thorough survey of the communication and implementation strategies, methods, and conceptual foundations of change in public and private sector organizations, suitable for undergraduate and graduate study and practitioners with interest in complex change implementation.

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