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PEAK : how great companies get their mojo from Maslow

Author: Chip Conley
Publisher: Hoboken, New Jersey : John Wiley & Sons, [2017] ©2017
Edition/Format:   eBook : Document : English : Revised and updatedView all editions and formats
Summary:
"Proven principles for sustainable success, with new leadership insight PEAK is the popular, transformative guide to doing business better, written by a seasoned entrepreneur/CEO who has disrupted his favorite industry not once, but twice. Author Chip Conley, founder and former CEO of one of the worlds largest boutique hotel companies, turned to psychologist Abraham Maslow's Hierarchy of Needs at a time when his
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Genre/Form: Electronic books
Additional Physical Format: Print version:
Conley, Chip.
PEAK.
Hoboken : Wiley, 2017
(DLC) 2017030735
(OCoLC)1006527414
Material Type: Document, Internet resource
Document Type: Internet Resource, Computer File
All Authors / Contributors: Chip Conley
ISBN: 9781119434948 1119434947 1119434920 9781119434924
OCLC Number: 1031484926
Notes: Previous edition published: 2007.
Description: 1 online resource (1 volume) : illustrations
Contents: Foreword xiIntroduction xiiiPreface xxiPART ONE: MASLOW AND ME1 Toward a Psychology of Business 32 Karmic Capitalism 173 The Relationship Truths 31PART TWO: RELATIONSHIP TRUTH 1: THE EMPLOYEE PYRAMID4 Creating Base Motivation 455 Creating Loyalty 616 Creating Inspiration 77PART THREE: RELATIONSHIP TRUTH 2: THE CUSTOMER PYRAMID7 Creating Satisfaction 998 Creating Commitment 1199 Creating Evangelists 135PART FOUR: RELATIONSHIP TRUTH 3: THE INVESTOR PYRAMID10 Creating Trust 15911 Creating Confidence 17512 Creating Pride of Ownership 187PART FIVE: PUTTING THE TRUTHS INTO ACTION13 The Heart of the Matter 20114 Peak Leadership Practices 21515 Creating a Self-Actualized Life 235Appendix: Peak Managerial Assessment 247Notes 251References 259Acknowledgments 267The Author 271Index 273
Other Titles: How great companies get their mojo from Maslow
Responsibility: Chip Conley.

Abstract:

Revised and updated edition of the author's Peak, c2007.  Read more...

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