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Performance and productivity in public and nonprofit organizations

Author: Evan M Berman
Publisher: London ; New York : Routledge, 2015.
Edition/Format:   eBook : Document : English : 2nd edView all editions and formats
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Genre/Form: Electronic books
Material Type: Document, Internet resource
Document Type: Internet Resource, Computer File
All Authors / Contributors: Evan M Berman
ISBN: 9781315701509 1315701502 9781317462057 131746205X 9781317462033 1317462033 9781317462040 1317462041 9780765616074 0765616076
OCLC Number: 1086516518
Notes: First published 2006 by M.E. Sharpe.
"Rev. ed. of: Productivity in public and nonprofit organizations, 1998"--T.p. verso.
Description: 1 online resource (xii, 226 p. :) ill.
Contents: 1. What is performance? An overview --
2. Major performance challenges --
3. Achieving success --
4. Strategic planning : what's the mission? --
5. The quality paradigm --
6. Information technology --
7. Productivity through people --
8. The accountability strategy : performance measurement --
9. Rethinking the organization --
10. Oldies but goodies.
Responsibility: Evan M. Berman.

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