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Performance goals in public management and policy : the nature and implications of goal ambiguity

Author: Chan Su Jung
Publisher: Cheltenham, UK ; Northampton, MA : Edward Elgar Publishing, [2018] ©2018
Edition/Format:   eBook : Document : EnglishView all editions and formats
Summary:
Chan Su Jung provides a thorough review of goal ambiguity in the public sector, exploring the general assertions, arguments and empirical evidence regarding performance goal ambiguity, particularly highlighting its causes, consequences, and mediation effects. The author proposes a new conceptual framework for successful analysis of goal ambiguity that can effectively relate to diverse organizational and program  Read more...
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Genre/Form: Electronic books
Additional Physical Format: Print version:
Jung, Chan Su, 1974-
Performance goals in public management and policy.
Cheltenham, UK ; Northampton, MA : Edward Elgar Publishing, [2018]
(DLC) 2018935770
(OCoLC)1023491622
Material Type: Document, Internet resource
Document Type: Internet Resource, Computer File
All Authors / Contributors: Chan Su Jung
ISBN: 9781788971850 178897185X
OCLC Number: 1045071016
Description: 1 online resource (xvi, 271 pages) : illustrations
Contents: Introduction --
Goal ambiguity issues in public organizations: causes, effects, a theory, and reforms --
State and issues of empirical goal ambiguity research --
Developing and validating concepts and measures of program goal ambiguity --
Predictors of program goal ambiguity --
Agency political insulation structures as moderators --
Program goal ambiguity and performance --
A conceptual framework for analysis of program goal ambiguity and its empirical validation --
Two applications of the conceptual framework for goal ambiguity --
Conclusions.
Responsibility: Chan S. Jung, Samhwa Global Limited, Hong Kong SAR.

Abstract:

Chan Su Jung provides a thorough review of goal ambiguity in the public sector, exploring the general assertions, arguments and empirical evidence regarding performance goal ambiguity, particularly highlighting its causes, consequences, and mediation effects. The author proposes a new conceptual framework for successful analysis of goal ambiguity that can effectively relate to diverse organizational and program characteristics.Using U.S. federal programs, South Korean central government agencies, and English local authorities as examples, Jung empirically tests his framework to validate the new approach for goal ambiguity analysis. The author corroborates management capacity, third-party involvement, learning times, size, and work complexity as predictors of goal ambiguity and performance. In addition, Jung studies political insulation structures as moderators between management capacity and goal ambiguity, along with the negative effect of goal ambiguity on performance. Based on these empirical findings, the author provides clear and transferable principles to guide further theoretical and conceptual studies on the topic. An essential read for quantitative researchers and doctoral students of public management and policy, this book will guide future empirical studies on goal ambiguity and performance in the public sector.

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