The price of government : getting the results we need in an age of permanent fiscal crisis (eBook, 2004) [WorldCat.org]
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The price of government : getting the results we need in an age of permanent fiscal crisis

Author: David Osborne; Peter Hutchinson
Publisher: New York : Basic Books, ©2004.
Edition/Format:   eBook : Document : EnglishView all editions and formats
Summary:
Government is broke. The 2004 federal deficit is the highest in U.S. history. The states have suffered three years of record shortfalls. Cities, counties, and school districts are laying off policemen."
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Genre/Form: Electronic books
Additional Physical Format: Print version:
Osborne, David, 1951-
Price of government.
New York : Basic Books, ©2004
(DLC) 2004000540
(OCoLC)54029317
Material Type: Document, Internet resource
Document Type: Internet Resource, Computer File
All Authors / Contributors: David Osborne; Peter Hutchinson
ISBN: 9780786736973 0786736976
OCLC Number: 651844808
Description: 1 online resource (xiv, 370 pages) : illustrations
Contents: Getting a grip on the problem --
Setting the price of government --
Setting the priorities of government : buying results that citizens value (at the price they are willing to pay) --
Strategic reviews : divesting to invest --
Consolidation : smart mergers --
Rightsizing : the right work, the right way, with the right staff --
Buying services competitively --
Rewarding performance, not good intentions --
Smarter customer service : putting customers in the driver's seat --
Don't buy mistrust--eliminate it --
Using flexibility to get accountability --
Make administrative systems allies, not enemies --
Smarter work processes : tools from industry --
Leading the transformation and managing the politics.
Responsibility: David Osborne and Peter Hutchinson.

Abstract:

The author of Reinventing Government honestly discusses the relationship between money and government, assessing the role of government since World War II and offering a sane solution to the  Read more...

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"If you care about the future of American government, read this book... We must fundamentally reinvent the way we spend the public's money... This book shows us the way." Al Gore"

 
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