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Problem solving in business and management : hard, soft and creative approaches

Author: Michael J Hicks
Publisher: London : Thomson, 2004.
Edition/Format:   Print book : English : 2nd edView all editions and formats
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In this new edition, Mick Hicks addresses the need for a new range of problem-solving and decision-making strategies for dealing with the modern business environment. He uses fictitious or  Read more...

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Document Type: Book
All Authors / Contributors: Michael J Hicks
ISBN: 1861526172 9781861526175
OCLC Number: 84505576
Notes: Previous edition: 1997.
Description: 320 pages ; 23 cm
Contents: 1. What constitutes a problem.2. How to go about tackling a problem.3. Creative abilities.4. Before problem solving.5. Data gathering.6. Problem identification.7. Ideation.8. Problem resolution.9. Solution implementation and change management.10. The Creative Problem Solving Process (Synectics).11. Soft Systems Approach (SSM).12. Integration of Synectics and SSM.13. The dynamics of group problem solving.14. Creativity and related topics.15. Software and problem solving.16. Information Sources.References.Index.
Responsibility: Michael J. Hicks.

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Chapter 1: What constitutes a problem Chapter 2: How to go about tackling a problem Chapter 3: Creative abilities Chapter 4: Before problem solving Chapter 5: Data gathering Chapter 6: Problem Read more...

 
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