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Problem solving in organizations

Author: Joan Ernst van Aken; Hans Berends; Hans van der Bij
Publisher: Cambridge : Cambridge University Press, 2012.
Edition/Format:   Print book : English : 2nd edView all editions and formats
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An indispensable guide to the design and execution of business improvement projects in real organizational settings. This new edition contains more illustrative cases and cases for instruction and  Read more...

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Document Type: Book
All Authors / Contributors: Joan Ernst van Aken; Hans Berends; Hans van der Bij
ISBN: 9781107019362 1107019362 9781107619142 1107619149
OCLC Number: 778326958
Notes: Previous edition: 2006.
Description: 1 volume : illustrations ; 25 cm
Contents: List of figures; List of tables; List of boxes; Preface to the first edition; Preface to the second edition; Part I. Fundamentals: 1. Scope and nature of this handbook; 2. Student projects; 3. Problem-solving projects; 4. Generic design theory; 5. Using problem-solving projects to develop generic theory; Part II. The Problem-solving Project: 6. Intake and orientation; 7. Theory-informed diagnosis of business problems; 8. Solution design; 9. Change plan design and the actual change process; 10. Evaluation, learning and termination; Part III. On Methods: 11. Qualitative research methods; 12. Searching and using scholarly literature; 13. Quality criteria for research; Part IV. Case Material: 14. Cases; References.
Responsibility: Joan Ernst van Aken, Hans Berends, Hans van der Bij.

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'This engaging book provides an evidence-based approach to solving organizational problems. It explores ways to think about, assess, act and resolve the messy problems that managers, consultants and Read more...

 
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