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Process improvement essentials : Includes index

Author: James R Persse
Publisher: Sebastopol, Calif. : O'Reilly, 2006.
Series: Safari Books Online
Edition/Format:   eBook : Document : English
Summary:
Today, technology has become too much a part of overall corporate success for its effectiveness to be left to chance. The stakes are too high. Fortunately, the idea of 'quality management' is being reinvigorated. In the last decade process programs have become more and more prevalent. And, out of all the available options, three have moved to the top of the chain. These three are:The 9001:2000 Quality Management  Read more...
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Details

Genre/Form: Electronic books
Material Type: Document, Internet resource
Document Type: Internet Resource, Computer File
All Authors / Contributors: James R Persse
ISBN: 0596102178 9780596102173
OCLC Number: 1047860334
Description: Online-Ressource.
Series Title: Safari Books Online
Responsibility: James R. Persse.

Abstract:

Today, technology has become too much a part of overall corporate success for its effectiveness to be left to chance. The stakes are too high. Fortunately, the idea of 'quality management' is being reinvigorated. In the last decade process programs have become more and more prevalent. And, out of all the available options, three have moved to the top of the chain. These three are:The 9001:2000 Quality Management Standard from the International Standards Organization;The Capability Maturity Model Integration from the Software Engineering Institute; andSix Sigma, a methodology for improvemen.

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