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Professional Autonomy in Video Relay Service Interpreting

Author: Erica Alley
Publisher: Washington, DC : Gallaudet University, 2019.
Edition/Format:   eBook : Document : EnglishView all editions and formats
Summary:
Video relay service (VRS) is a federally funded service that provides telecommunications access for deaf people. It is also a for-profit industry with guidelines that may limit the autonomy of the sign language interpreters who work in VRS settings. In this volume, Erica Alley examines how VRS interpreters, or "Communication Assistants," exercise professional autonomy despite the constraints that arise from rules  Read more...
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Genre/Form: Electronic books
Material Type: Document, Internet resource
Document Type: Internet Resource, Computer File
All Authors / Contributors: Erica Alley
ISBN: 9781944838461 1944838465
OCLC Number: 1098174049
Description: 1 online resource (xi, 131 pages) : illustrations
Contents: Professions and society --
Professional autonomy and video relay service --
Provider tracking of communications assistant work --
Providing customer service --
Lessons from the past inform the future.
Responsibility: Erica Alley.

Abstract:

This volume examines how VRS interpreters exercise professional autonomy in decision-making and quality of services provided, despite the constraints that arise from rules and regulations established  Read more...

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