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Professional email etiquette

Author: Kantola Productions.
Publisher: Mill Valley, CA : Kantola Productions, ©2010.
Edition/Format:   DVD video : English
Summary:
"Email is an important component of the business relationship you forge with customers and colleagues. Enhance the courtesy and professionalism of your email correspondence by paying attention to the details and avoiding common mistakes."--Container.
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Details

Genre/Form: Video recordings
Material Type: Videorecording
Document Type: Visual material
All Authors / Contributors: Kantola Productions.
OCLC Number: 642216054
Description: 1 videodisc (26 min.) : sound, color ; 4 3/4 in.
Details: DVD.
Contents: Email etiquette and best practices --
Openings and closings --
Proper formatting and subject lines --
Grammar and punctuation --
Writing "bad news" emails --
Email customer service.
Responsibility: Kantola Productions LLC.

Abstract:

"Email is an important component of the business relationship you forge with customers and colleagues. Enhance the courtesy and professionalism of your email correspondence by paying attention to the details and avoiding common mistakes."--Container.

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