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Providing reference services : a practical guide for librarians

Author: John Gottfried; Katherine Pennavaria
Publisher: Lanham, Maryland : Rowman & Littlefield, [2017] ©2017
Series: Practical guides for librarians, no. 32.
Edition/Format:   Print book : EnglishView all editions and formats
Summary:
Providing Reference Services: A Practical Guide for Librarians was written with the working librarian in mind; it focuses on specific methods and information to help foster effective, exceptional results. Topics covered include: reference services (basic information and background); reference resources and tutorials; organizing and providing services; staffing and performance management; forming helpful partnerships  Read more...
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Additional Physical Format: Online version:
Gottfried, John, 1953-
Providing reference services.
Lanham : Rowman & Littlefield, [2017]
(DLC) 2017021316
Document Type: Book
All Authors / Contributors: John Gottfried; Katherine Pennavaria
ISBN: 9781442279117 1442279117
OCLC Number: 973920525
Description: xvii, 149 pages : illustrations ; 28 cm.
Contents: What is library reference service? --
Reference collections today --
Putting reference service into practice --
Managing staff for reference services --
Oversight and administration of reference services --
Marketing and collaboration for reference services --
The future of reference services.
Series Title: Practical guides for librarians, no. 32.
Responsibility: John Gottfried, Katherine Pennavaria.

Abstract:

Providing Reference Services: A Practical Guide for Librarians was written for the working librarian. Topics covered include:*Reference services*Reference resources and tutorials *Organizing and  Read more...

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The thirty-second title in Rowman & Littlefield's Practical Guides for Librarians series is a thoughtful review of reference services. Its seven chapters sketch the history of reference services, Read more...

 
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