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Psychology, Emotion and Intuition in Work Relationships : the Head, Heart and Gut Professional.

Autore: Henry Brown; Neil Dawson; Brenda McHugh
Pubblicazione: Milton : Routledge, 2018.
Edizione/Formato:   eBook : Document : EnglishVedi tutte le edizioni e i formati
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Genere/formato: Electronic books
Informazioni aggiuntive sul formato: Print version:
Brown, Henry.
Psychology, Emotion and Intuition in Work Relationships : The Head, Heart and Gut Professional.
Milton : Routledge, ©2018
Tipo materiale: Document, Risorsa internet
Tipo documento Risorsa Internet, Computer file
Tutti gli autori / Collaboratori: Henry Brown; Neil Dawson; Brenda McHugh
ISBN: 9781351400114 1351400118
Numero OCLC: 1029486968
Descrizione: 1 online resource (263 pages)
Contenuti: Cover; Half Title; Title Page; Copyright Page; Table of Contents; Foreword; Preface; Acknowledgements; 1 On being a professional; 2 Head, heart and gut: head â#x80;#x93; brain and mind; 3 Head, heart and gut: heart â#x80;#x93; emotions; 4 Head, heart and gut: gut â#x80;#x93; intuition; 5 The hidden power of the unconscious; 6 The amygdala hijack: triggers and strategies; 7 Understanding personality; 8 Empathy, attunement and professional boundaries; 9 Professional relationships and expectations; 10 Enhancing professional relationships: communication and other interpersonal skills. 11 Balancing professional and systemic tensions12 High conflict personalities; 13 Difficult people; 14 Uncertainty, risk and imperfection; 15 Negotiation; 16 Conflict and disputes: management and resolution; 17 Beyond technique; 18 Support needs and resources; 19 Transitions and endings; Bibliography; Index.

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