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Public utilities : management challenges for the 21st century

Author: David E McNabb
Publisher: Cheltenham (UK) ; Northampton (MA) : E. Elgar, cop. 2005.
Edition/Format:   Print book : EnglishView all editions and formats
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An introduction to the current issues and challenges facing managers and administrators in the investor and publicly owned utility industry, this engaging volume addresses management concerns in  Read more...

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Document Type: Book
All Authors / Contributors: David E McNabb
ISBN: 1843768739 9781843768739
OCLC Number: 441231444
Description: XV, 351 str. : ilustr. ; 25 cm.
Contents: Contents: Introduction Part I: Fundamental Issues in Public Utility Management 1. Public Utilities: Shaped by Challenge and Conflict 2. Policy Challenges Facing Public Utilities 3. The Public Utility Ethics Challenge 4. The Public Utility Regulatory Challenge Part II: Public Utility Management Challenges 5. Meeting Challenges in Public Utility Planning 6. Utility Management and Leadership Challenges 7. The Challenges of Utility Pricing and Rate Setting 8. The Public Utility Marketing Challenge 9. Information Challenges for Public Utility Managers 10. Utility Finance and Accounting Challenges 11. Challenges in Managing Utility Human Resources 12. Challenges in Public Utility Governance Part III: Public Utility System Challenges 13. Challenges in the Electric Energy Industry 14. Challenges in the Natural Gas Industry 15. Challenges in the Water and Wastewater Industries 16. Future Challenges Facing Utility Industry Managers References Index
Responsibility: David E. McNabb.

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`Professor McNabb has produced an excellent overview of the management challenges facing public utilities in the 21st century. His description of the evolution, changes, and challenges of different Read more...

 
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