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Q. A. : quality assurance in libraries : the health care sector : a collection of studies

Author: Margaret Haines Taylor; Thomas D Wilson; Canadian Library Association.; Library Association.
Publisher: Ottawa : Canadian Library Association ; [London] : Library Association, cop. 1990.
Edition/Format:   Print book : EnglishView all editions and formats
Summary:

An introduction to quality assurance, which is widely used in the medical libraries of North America as a performance-measurement strategy. It discusses setting standards for quality assurance and  Read more...

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Document Type: Book
All Authors / Contributors: Margaret Haines Taylor; Thomas D Wilson; Canadian Library Association.; Library Association.
ISBN: 1856040062 9781856040068 0888022557 9780888022554
OCLC Number: 441912957
Description: XIV, 158 str. ; 25 cm.
Contents: Stratetic planning - the basis for quality assurance, Dorothy Fitzgerald; setting standards for quality assurance - the Canadian experience, Jan Greenwood; setting standards for quality assurance - the European experience, Fiona Mackay; data collection in performance evaluation, Tom Wilson; peforamcne indicators in the health care library - the macro dimension, John van Loo; database search services - a quality assurance approach, Joanne G.Marshall; quality assurance and collection evaluation, Margaret Haines Taylor; setting inter-library loan standards in a nursing library, Lydia Porter; assuring the quality of consumer health information, Robert Gann; objectives, standards and guidelines in the quality assurance information sevice, Anne Holdich Stodulski.
Responsibility: edited by Margaret Haines Taylor and Tom Wilson.

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