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Genre/Form: | Case studies |
---|---|
Material Type: | Internet resource |
Document Type: | Book, Internet Resource |
All Authors / Contributors: |
B G Dale; James J Plunkett |
ISBN: | 0566082608 9780566082603 |
OCLC Number: | 41419624 |
Description: | xx, 284 pages ; 24 cm |
Contents: | pt. I. Explaining Quality Costing -- 1. The role of quality costing in total quality management -- 2. Quality costing: background -- 3. Definitions of quality costs -- 4. Collection of quality costs -- 5. Reporting of quality costs -- 6. Uses of quality costs -- pt. II. Case studies -- 7. Case study, company 1 -- 8. Case study, company 2 -- 9. Case study, company 3 -- 10. Case study, company 4 -- 11. Case study, company 5 -- 12. Case study, company 6 -- pt. III. Conclusion -- 13. Setting-up a quality costing system. |
Responsibility: | Barrie Dale and Jim Plunkett. |
More information: |
Abstract:
Provides pragmatic advice on how to set about introducing and developing a quality costing system and using the data that emerges. This third addition contains additional data and offers guidance on defining, identifying, collecting, measuring, analyzing, reporting and using quality costs.
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Publisher Synopsis
'... provides pragmatic advice on how to set about introducing and developing a quality costing system and using the data that emerges.' Commerce and Industry, February 2000
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