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Quality : management essentials

Author: David Hoyle
Publisher: Oxford ; Burlington, MA : Butterworth-Heinemann, 2007.
Edition/Format:   Print book : English : 1st edView all editions and formats
Database:WorldCat
Summary:

Quality in organizations, large or small, is achieved with intelligent use of various concepts, principles, tools and techniques. This book is an introduction to the fundamentals of quality  Read more...

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Document Type: Book
All Authors / Contributors: David Hoyle
ISBN: 0750667869 9780750667869
OCLC Number: 72868446
Description: ix, 212 pages : illustrations ; 24 cm
Contents: Preface 1, Basic concepts of Quality, Quality Management and the ISO regulatory frameworks 2, How we think about quality and how to achieve quality 3, Managing quality using ISO 9000 4, Managing quality in practice using the process approach Appendices Planning, documenting and measuring quality: QMS forms and processes Making the Case for Quality
Other Titles: Management essentials
Responsibility: David Hoyle.
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"Written in a simple, easy to read style, this book will appeal to those who are serious about the value-add of a quality management system. The book consists of seven sections presented in a logical Read more...

 
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