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Reengineering health care : the complexities of organizational transformation

Author: Terry McNulty; Ewan Ferlie
Publisher: Oxford : Oxford University Press, 2008.
Edition/Format:   Print book : English : ReprView all editions and formats
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This book explores three interlinked themes: the models and nature of organizational change; the implementation of Business Process Reengineering (BPR); and the management of contemporary public  Read more...

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Document Type: Book
All Authors / Contributors: Terry McNulty; Ewan Ferlie
ISBN: 9780199269075 0199269076
OCLC Number: 892026495
Description: 388 Seiten
Contents: 1. Introduction and Key Themes ; 2. Understanding Business Process Reengineering as Planned Organizational Transformation ; 3. Process Redesign and Changing Contexts of Health Care ; 4. Organizational Process Research: Research Style and Methods ; 5. Reengineering as Strategic Choice and Change ; 6. Patient Process Reengineering: Six Case Studies ; 7. Reengineering Organizational Form and Process: The Old Shapes the New ; 8. Limits to Organizational Transformation: Explaining Local Variation within a Change Programme ; 9. Dynamics of Programmed Transformation and Reproduction ; 10. Process-Based Organizations in the UK Public Services? Prospects for the Future
Responsibility: Terry McNulty and Ewan Ferlie.

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This book provides a cautionary tale about the need to be wary of dramatic organizational change efforts esposed by management consultants that may promise too much too fast. * Kathleen Montgomery, Read more...

 
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