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Reference and information services : an introduction

Author: Linda C Smith; Melissa Autumn Wong
Publisher: Santa Barbara, California : Libraries Unlimited, [2016]
Series: Library and information science text series.
Edition/Format:   Print book : English : Fifth editionView all editions and formats
Summary:
"Thoroughly updated, this go-to work links you--and through you, your patrons--to the significant changes that have occurred in reference and information sciences thanks to the growth in digital content"--
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Genre/Form: Textbooks
Additional Physical Format: Online version:
Reference and information services.
Santa Barbara, CA : Libraries Unlimited, [2017]
(DLC) 2016032711
Document Type: Book
All Authors / Contributors: Linda C Smith; Melissa Autumn Wong
ISBN: 9781440836961 1440836965 9781440836978 1440836973
OCLC Number: 900031522
Description: xi, 880 pages ; 26 cm.
Contents: History and functions of reference services --
Ethics --
The reference interview --
Instruction --
Cooperation and consortia --
Models of reference services --
Management of reference services --
Evaluation and assessment of reference services --
Training and continual learning for reference staff --
Marketing and promotion of reference services --
Reference services for children and young adults --
Reference services for diverse populations --
Selection and evaluation of reference sources --
Licensing electronic sources --
Search strategies for online resources --
Bibliographic sources --
Indexes and abstracts --
Sources for facts and overviews --
Dictionaries --
Geographical sources --
Biographical and genealogical sources --
Government information --
Sources for data and statistics --
Reader's advisory services and sources --
Business sources --
Health and medicine sources --
Primary and archival sources --
Legal sources --
Creating and future of reference service.
Series Title: Library and information science text series.
Responsibility: Linda C. Smith and Melissa A. Wong, editors.

Abstract:

Thoroughly updated, this go-to work links you-and though you, your patrons-to the significant changes that have occurred in reference and information sciences thanks to the growth in digital content.  Read more...

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