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Researching serendipity in digital information environments

Author: Lori McCay-Peet; Elaine Toms
Publisher: [San Rafael, California] : Morgan & Claypool Publishers, [2018] ©2018
Series: Synthesis lectures on information concepts, retrieval, and services, #59.
Edition/Format:   Print book : EnglishView all editions and formats
Summary:
Chance, luck, and good fortune are the usual go-to descriptors of serendipity, a phenomenon aptly often coupled with famous anecdotes of accidental discoveries in engineering and science in modern history such as penicillin, Teflon, and Post-it notes. Serendipity, however, is evident in many fields of research, in organizations, in everyday life--and there is more to it than luck implies. While the phenomenon is  Read more...
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Details

Document Type: Book
All Authors / Contributors: Lori McCay-Peet; Elaine Toms
ISBN: 1681730936 9781681730936
OCLC Number: 1005466200
Description: xv, 91 pages : illustrations ; 24 cm
Contents: 1. Introduction --
1.1 Origins of serendipity --
1.2 On defining serendipity --
1.3 How serendipity happens --
1.4 What do we mean by serendipity in digital information environments? --
1.5 Rest of the book --
2. What drives serendipity research? --
2.1 Physical vs. digital --
2.2 Information overload --
2.3 Filter bubbles --
2.4 User experience --
2.5 User strategies --
2.6 Understanding the phenomenon --
2.7 Summary --3. Approaches to serendipity --
3.1 Serendipity as a process or experience --
3.2 Serendipity as a quality --
3.3 Summary --
4. Facilitating serendipity --
4.1 Introduction --
4.2 Interaction in digital environments --
4.3 How serendipity happens in digital environments --
4.4 Design issues and requirements --
4.5 Operationalizing those design considerations --
4.6 Summary --
5. Methods and measurement --
5.1 Research design --
5.2 Interviews --
5.3 Diaries --
5.4 Existing documents --
5.5 Verbal protocols --
5.6 Questionaires --
5.7 Logfile analysis --
5.8 Measuring serendipity? --
5.9 Summary --
6. Conclusion and framework --
Appendix A --
Appendix B.
Series Title: Synthesis lectures on information concepts, retrieval, and services, #59.
Responsibility: Lori McCay-Peet, Elaine G. Toms.

Abstract:

Brings together different disciplinary perspectives and examines the motivations for studying serendipity, the various ways in which serendipity has been approached in the research, methodological  Read more...

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