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The Resort Representative

Author: Infobase,; Video Education America (VEA) (Firm)
Publisher: [Place of publication not identified] : Video Education America (VEA), New York, N.Y. : Distributed by Infobase, [2013] 2017. ©2013
Edition/Format:   eVideo : Clipart/images/graphics : EnglishView all editions and formats
Summary:
The importance of resort representatives in the tourism industry cannot be overstated. They are the individuals who deal at the front line with customers, attending to a range of needs, ensuring their holiday runs smoothly and that their experience is enjoyable and memorable for all the right reasons. Their roles and responsibilities cover wide-ranging areas and they are critical to maximizing the likelihood of a  Read more...
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Details

Genre/Form: Internet videos
Material Type: Clipart/images/graphics, Internet resource, Videorecording
Document Type: Internet Resource, Computer File, Visual material
All Authors / Contributors: Infobase,; Video Education America (VEA) (Firm)
OCLC Number: 1048843860
Language Note: Closed-captioned.
Notes: Originally released by Video Education America (VEA), 2013.
Streaming video file encoded with permission for digital streaming by Infobase on January 19, 2017.
Target Audience: 9 - 12, Academic/AP
Description: 1 online resource (1 video file (14 min., 23 sec)) : sound, color.
Contents: The Role of the Resort Representative (3:10); The Welcome Meeting (3:36); Selling and Documentation (2:48); Problem Situations (4:09); Credit: The Resort Representative (0:35);
Responsibility: Video Education America (VEA).

Abstract:

The importance of resort representatives in the tourism industry cannot be overstated. They are the individuals who deal at the front line with customers, attending to a range of needs, ensuring their holiday runs smoothly and that their experience is enjoyable and memorable for all the right reasons. Their roles and responsibilities cover wide-ranging areas and they are critical to maximizing the likelihood of a high-quality experience for customers of tourism and travel companies. This film takes an in-depth look at the resort representative, covering their roles and responsibilities, the welcome meeting, selling and documentation, and problem situations. For any tourism student wanting to explore the various aspects of the role of a resort representative, this film is essential viewing.

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Linked Data


Primary Entity

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    rdfs:comment "Unknown 'gen' value: cig" ;
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    schema:contentRating "9 - 12, Academic/AP" ;
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    schema:inLanguage "en" ;
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Related Entities

<http://experiment.worldcat.org/entity/work/data/2968714120#Organization/video_education_america_vea_firm> # Video Education America (VEA) (Firm)
    a schema:Organization ;
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    schema:name "Hospitality industry"@en ;
    .

<http://experiment.worldcat.org/entity/work/data/2968714120#Topic/tourism_management> # Tourism--Management
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    .

<https://fod.infobase.com/PortalPlaylists.aspx?xtid=129309>
    rdfs:comment "Part of the Films on Demand collection." ;
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