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Retail therapy : why the retail industry is broken-- and what can be done to fix it

Author: Mark Pilkington
Publisher: London ; New York, NY : Bloomsbury Business, 2019.
Edition/Format:   Print book : EnglishView all editions and formats
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Additional Physical Format: Online version:
Pilkington, Mark, 1957 author.
Retail therapy
New York, NY : Bloomsbury Publishing Plc, [2018]
(DLC) 2018044148
Document Type: Book
All Authors / Contributors: Mark Pilkington
ISBN: 9781472965103 1472965108
OCLC Number: 1052903622
Description: vi, 329 pages : illustration ; 24 cm
Contents: Retail apocalypse now! --
A tale of two bankruptcies --
The great stores meltdown --
No longer a nation of shopkeepers --
Dark satanic malls --
My kingdom for a horse : the knock-on impact on branded suppliers --
The next big short? --
Killing more jobs than China --
A global problem --
The impact of public policy --
The causes of the crisis in retailing --
The classical retailing model --
The rise of e-commerce --
The broader impact of the technological revolution --
The generational revolution --
The death of brands --
Passing peak consumption --
Conquering the final mile --
The dawn of a virtual world --
This is your fridge talking --
Algorithm-n-blues --
Veni, vidi, 3D --
See you later, incubator --
Direct is best --
Retail derailed --
Bankers away! --
Can the last one out switch off the lights? --
How to save retail --
The importance of simplicity --
Go with the flow --
Cannibalise, cannibalise, cannibalise! --
Lean and mean --
Brand theatre --
The third space --
Re-tech --
Becoming the conversation --
The price is right --
Inclusive is the new exclusive --
Virtuous reality --
The hacker way --
Reinventing shared shopping spaces --
Advice to governments --
Summary : the new rules for survival.
Responsibility: Mark Pilkington.

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Retail Therapy bristles with alarming numbers. Before I finished the book I was recommending it to others, particularly because of his powerful analysis of the crisis. It is worth listening to the Read more...

 
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