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Risky work environments : reappraising human work within fallible systems

Author: Christine Owen; Pascal Béguin; G L Wackers
Publisher: Burlington, VT : Ashgate, ©2009.
Edition/Format:   eBook : Document : EnglishView all editions and formats
Summary:
"Risky Work Environments" provides new insights into the multiple and dynamic trajectories of both near misses and mistakes in complex work environments, based on actual case examples. It also studies the interactions between various activity systems or work practices (design, maintenance, incident investigation, regulation, operation) and their consequences for operational performance. The role of rules and  Read more...
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Genre/Form: Electronic books
Additional Physical Format: Print version:
Owen, Christine.
Risky work environments.
Burlington, VT : Ashgate, ©2009
(DLC) 2008045375
Material Type: Document, Internet resource
Document Type: Internet Resource, Computer File
All Authors / Contributors: Christine Owen; Pascal Béguin; G L Wackers
ISBN: 0754676099 9780754676096 1282054392 9781282054394
OCLC Number: 646802726
Description: 1 online resource (xii, 213 pages)
Contents: Contents: Introduction: shifting the focus to human work within complex socio-technical systems, Pascal Beguin, Christine Owen and Ger Wackers; Part I Identifying System Vulnerabilities within Incident and Accident Analysis: Learning from accidents: analysis of normal practices, Lenna Norros and Maaria Nuutinen; Derailed decisions: the evolution of vulnerability on a Norwegian railway line, Ragnar Rosness; Offshore vulnerability: the limits of design and the ubiquity of recursive process, Ger Wackers. Part II Accomplishing Reliability within Fallible Systems: Channelling erratic flows of action: life in the neonatal intensive care unit, Jessica Mesman; How do individual operators contribute to the reliability of collective activity? A French medical emergency centre, Jacques Marc and Janine Rogalski. Part III Enhancing Work Practices Within Risky Environments: When users and designers meet each other in the design process, Pascal Beguin; Near misses and mistakes in risky-work: an exploration of work practices in high-3 environments, Christine Owen; Conclusion: towards developmental work within complex and fallible systems, Christine Owen; Index.
Responsibility: by Christine Owen, Pascal Béguin and Ger Wackers.

Abstract:

Offers insights into multiple and dynamic trajectories of both near misses and mistakes in complex work environments. This book studies the interactions between various activity systems or work  Read more...

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'Amidst general theorizing regarding 'risk' as a condition of contemporary society, we are in urgent need of the kind of specific, historically and ethnographically based analyses offered to us in Read more...

 
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