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The road to servitization : how product service systems can disrupt companies' business models

Author: Alessandro Annarelli; Cinzia Battistella; Fabio Nonino
Publisher: Cham, Switzerland : Springer, [2019]
Edition/Format:   eBook : Document : EnglishView all editions and formats
Summary:
The book describes state-of-the-art product service systems, and provides a framework to categorize the knowledge surrounding these systems. It discusses the evolution and spread of the servitization model across industries, and explores its current and most relevant applications in industry. Further, the book highlights the models strategic value for business and management, operations, and sustainability and shows  Read more...
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Genre/Form: Electronic books
Additional Physical Format: Print version:
Annarelli, Alessandro
The Road to Servitization : How Product Service Systems Can Disrupt Companies' Business Models
Cham : Springer,c2019
Material Type: Document, Internet resource
Document Type: Internet Resource, Computer File
All Authors / Contributors: Alessandro Annarelli; Cinzia Battistella; Fabio Nonino
ISBN: 9783030122515 3030122514
OCLC Number: 1103221211
Description: 1 online resource : illustrations (some color)
Contents: Introduction --
What is a Product Service System? --
Product Service Systems Competitive Markets --
The Strategic Advantage of Product Service Systems --
The Content of PSS Strategies --
Translating PSS Strategy into Operations --
How Product Service Systems can Disrupt Companies Business Model --
Conclusions.
Responsibility: Alessandro Annarelli, Cinzia Battistella, Fabio Nonino.

Abstract:

The book describes state-of-the-art product service systems, and provides a framework to categorize the knowledge surrounding these systems. It discusses the evolution and spread of the servitization model across industries, and explores its current and most relevant applications in industry. Further, the book highlights the models strategic value for business and management, operations, and sustainability and shows readers how to enhance service design and implementation. The contributors provide the theory behind servitization as well as the evidence for it, and report practical and industrial lessons learned. Illustrations, charts, and tables effectively guide readers through real-world and potential applications of product service systems, and case studies describing how companies have innovated and developed award winning business models are also included. Moreover, the book exhibits the selection and implementation policies for product service systems in different industrial environments. Providing comprehensive information on the product service system phenomenon, this book is essential reading for researchers and practitioners in the product service and business industries. It is also of interest to students and lecturers in business strategy and service management, as it shows the latest trends shaping the modern contexts in which companies operate.

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