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Robotics and AI for customer service using machine learning : BotsAndUs.

Author: Andrei Danescu; Matthew Macleod; Oana Jinga
Publisher: London : SAGE Publications Ltd, 2019.
Edition/Format:   eVideo : Clipart/images/graphics : English
Summary:
BotsAndUs co-founder and CEO, Andre Danescu, lead software architect, Matthew Macleod, and co-founder and marketing adviser, Oana Jinga, discuss the use of machine learning and natural language processing in the development of Bo, a customer service robot, including factors considered in its development, requirements for autonomous navigation, some of the challenges faced, and the future for this technology.
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Details

Material Type: Clipart/images/graphics, Internet resource, Videorecording
Document Type: Internet Resource, Computer File, Visual material
All Authors / Contributors: Andrei Danescu; Matthew Macleod; Oana Jinga
ISBN: 9781526488893 1526488892
OCLC Number: 1103522465
Language Note: Closed-captions in English.
Performer(s): Speaker, Andrei Danescu.
Description: 1 online resource (1 video file (00:13:58)) : sound, colour

Abstract:

BotsAndUs co-founder and CEO, Andre Danescu, lead software architect, Matthew Macleod, and co-founder and marketing adviser, Oana Jinga, discuss the use of machine learning and natural language processing in the development of Bo, a customer service robot, including factors considered in its development, requirements for autonomous navigation, some of the challenges faced, and the future for this technology.

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Linked Data


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