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| Genre/Form: | Book |
|---|---|
| Material Type: | Internet resource |
| Document Type: | Book, Internet Resource |
| All Authors / Contributors: |
Steve Krug; Mark Matcho |
| ISBN: | 9780321657299 0321657292 |
| OCLC Number: | 499491845 |
| Notes: | Mark Matcho, illustration--T.p. verso. |
| Credits: | Mark Matcho, illustration. |
| Description: | v, 161 pages : illustrations (some color) ; 23 cm |
| Contents: | Opening Remarks: Call me Ishmael : how this book came to be, some disclaimers, and a bit of housekeeping -- Finding Usability Problems. You don't see any elephants around here, do you? : What do-it-yourself usability testing is, why it always works, and why so little of it gets done -- I will now saw my [lovely] assistant in half : what a do-it-yourself test looks like -- A morning a month, that's all we ask : a plan you can actually follow -- What do you test, and when do you test it? : Why the hardest part is starting early enough -- Recruit loosely and grade on a curve : who to test with and how to find them -- Find some things for them to do : Picking tasks to test and writing scenarios for them -- Some boring checklists : and why you should use them even if, like me, you don't really like checklists -- Mind reading made easy : conducting the test session -- Make it a spectator sport : getting everyone to watch and telling them what to look for -- Fixing Usability Problems. Debriefing 101 : comparing notes and deciding what to fix -- The least you can do : why doing less is often the best way to fix things -- The usual suspects : some problems you're likely to find and how to think about fixing them -- Making sure life actually improves : the art of playing nicely with others -- The Road Ahead. Teleportation made easy : remote testing: fast, cheap, and slightly out of control -- Overachievers only : Recommended reading -- Happy trails/to you : A few final words of encouragement -- Sample test script and consent form. 1. You don't see any elephants around here, do you? -- 2. I will now saw my [lovely] assistant in half -- 3. A morning a month, that's all we ask --4. What do you test, and when do you test it? -- 5. Recruit loosely and grade on a curve -- 6. Find some things for them to do -- 7. Some boring checklists --8. Mind reading made easy --9. Make it a spectator sport --10. Debriefing 101 -- 11. The lest you can do -- 12. The usual suspects -- 13. Making sure life actually improves --14. Teleportation made easy -- 15. Overachievers only -- 16. Happy trails/to you -- Sample test script and consent form -- Acknowledgements -- Index. |
| Series Title: | Voices that matter. |
| Other Titles: | Do-it-yourself guide to finding and fixing usability problems |
| Responsibility: | Steve Krug. |
Abstract:
"It's been known for years that usability testing can dramatically improve products. But with a typical price tag of $5,000 to $10,000 for a usability consultant to conduct each round of tests, it rarely happens. In this how-to companion to Don't Make Me Think: A Common Sense Approach to Web Usability, Steve Krug spells out a streamlined approach to usability testing that anyone can easily apply to their own Web site, application, or other product"--Publisher's website.
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